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About the Role
Green Mountain Electric Supply is seeking an experienced Gear Specialist to build lasting relationships with contractors and manage client projects from quote to finish. The ideal candidate is driven to exceed customer expectations.
Responsibilities
- Makes calls to potential and existing customers by telephone, email and on-site customer visits to qualify leads and sell products and services.
- Onboard project quotes from our internal team, electrical contractors, and other purchasers of electric products.
- Work collectively with our team and strategize on projects to improve market share.
- Communicate before, during, and after bids to gather relevant information for closing business opportunities and/or improvements.
- Overcomes technical and business objections of prospective customers.
- Provides product demos to qualified customers on request.
- Reviews project specifications, determines appropriate materials and pricing, and prepares and presents customer bids.
- Determines credit terms, and creates and tracks purchase orders.
- Tracks stock levels.
- Monitors production and delivery schedules to estimate date of delivery to customer.
- Provides customer with quotes, product information and availability.
- Determines needs for special orders based on project specifications.
- Coordinates customer requirements with the Inventory and Purchasing Manager.
- Processes product returns and credit adjustments.
- Builds and maintains customer relationships.
- Assists customers with product needs and product selection as needed.
- Enters new customer data and processes sales data in computer database.
- Investigates and resolves customer problems with deliveries.
- Ensure adequate follow-up and timely relay of communications between customers and outside salespersons.
- Provide sales and customer service support to assigned accounts.
- Expedites backorders and provides client with order status.
- Fosters increased sales by encouraging increased order quantities, selling additional products/lines, and aggressively offering information regarding specials and promotions.
- Determines and suggests suitable substitute products wherever possible.
- Perform any other duties required by the Branch Manager to ensure the effective operation of the branch and company.
Requirements
- Previous experience with quoting gear projects required.
- One to two years related experience and/or training; or equivalent combination of education and experience.
- Ability to work well with a team.
- Travel is primarily local during the business day, although minimal out-of-the-area and overnight travel may be expected.
Skills
- Familiarity with EATON switchgear a plus
- Experience with EATON's Bidman software a plus
Location
- Albany
- Liverpool
- Rochester
- Depew
Work Type
- Full-time
Experience Level
- 1-2 years
About the Company
- Green Mountain Electric Supply is looking for an experienced Gear Specialist to join our dynamic team.