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About the Role
The successful candidate will manage and process work orders using ABM & client CAFM systems. This includes Planned Preventative Maintenance (PPM), reactive work orders, chasing work in progress (WIP), and raising purchase orders for approved works, overseeing administration through to completion. The role requires effective workload management, resolution of financial and operational challenges, and ensuring quotes meet Key Performance Indicator (KPI) timeframes. Fostering strong customer relationships is essential.
Responsibilities
- Prepare detailed quotations aligned with the contract schedule of rates, including labor and material breakdowns.
- Manage Works In Progress (WIP) efficiently and coordinate with the ABM Finance team.
- Issue purchase orders to subcontractors for remedial and reactive work orders, as well as quotations.
- Assign and coordinate subcontractor attendance, ensuring confirmation of site visits.
- Update and maintain IBMS/portals with job progress information until completion.
- Adhere to company and group Health & Safety policies and procedures.
- Report any deficiencies in systems, equipment, or processes that could impact service delivery, health and safety, or the environment.
Requirements
- Strong understanding of Health & Safety protocols and CDM regulations for Principal Contractors.
- Excellent communication skills, with a client-facing approach.
Skills
- Advanced IT skills, including MS Office Suite (Excel, PowerPoint).
- Experience with CAFM systems.
Location
- Hybrid
- Heathrow HQ office
- Work from Home
Work Type
- Hybrid
- Full-time
Salary/Compensations
- TBC