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About the Role
As a Retail Expert, you will be the heart of our stores and counters, empowering customers to be their most confident selves through expert artistry, product knowledge, and building lasting relationships. You will adapt your style to meet customer needs and embody our mission.
Responsibilities
- Achieve and exceed KPIs in a fast-paced environment.
- Build strong relationships with team members and management.
- Champion world-class artistry and impeccable customer experience.
- Act as a brand ambassador and share product knowledge with customers.
- Adapt approach to activities, customers, and opportunities for success.
- Adhere to company grooming standards.
Requirements
- Experience as a Sales Advisor, ideally in beauty, retail, or FMCG.
- Experience in applying makeup and adapting styles for different customers.
- Agility, ambition, and a passion for excellence.
- Desire to grow, innovate, and be part of a global team.
Skills
- Expert artistry skills
- Exceptional product knowledge
- Building lasting emotional connections
- Adaptability
Location
- Cardiff
Work Type
- Fixed Term Contract
- Full Time
- Part Time
Experience Level
- Sales Advisor experience preferred
- Experience in fast-paced environments (beauty, retail, FMCG) preferred
- Makeup application experience preferred
Education Level
- NVQ-3 in Beauty Therapy ideal
Benefits
- Range of magical benefits tailored to each region.
- Structured induction programme ('Start of a Dream').
- Follow-up training during the first months of employment.
- Structured career development with support from industry experts.
- Wellness and social benefits including Assist Programs and regular social connects.
About the Company
- Founded in 2013 by Charlotte Tilbury CBE, Charlotte Tilbury Beauty aims to empower everyone to look and feel their most confident.
- The brand has transformed the global beauty industry with easy-to-use products.
- It is a global beauty phenomenon operating in over 50 markets.
- The company is scaling rapidly and is powered by creativity, innovation, and technology.
- Charlotte Tilbury Beauty is a values-driven, high-growth company with a mission to empower individuals.
Equal Opportunity
- Charlotte Tilbury Beauty welcomes people from diverse backgrounds, cultures, identities, and perspectives.
- A diverse workforce helps better serve communities, customers, colleagues, and candidates.