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About the Role
US Fertility, a leading partnership of physician-led fertility practices, is redefining careers in reproductive medicine. Join an organization that inspires hope, helps bring lives into the world, and fosters a culture of excellence. We are committed to improving patient experience and advancing research in a dynamic field.
Responsibilities
- Coordinate and schedule all IVF/FET cycles
- Schedule patients for all appointments necessary for IVF/EF checklist completion
- Ensure patient cycle medication pre-certification is initiated
- Confirm precertification completion for medications
- Maintain communication with the finance department regarding patient financial clearance for IVF cycles
- Alert the finance department of any changes in protocol or cycle status
- Schedule and review IVF checklist with patients to determine completion
- Identify lab completion and ensure recent completion
- Adhere to lab review SOP
- Advise RN when chart is ready for final review
- Distribute all necessary consents and adhere to policies for witnessing and processing
- Counsel patients on consent completion timelines
- Arrange IVF meetings with physicians and IVF nurse for case review
- Prepare lists of patients for case review discussions
- Enter data in EMR chart
- Record special cycle requirements and diagnosis in EMR
- Coordinate with urology team and embryology for TESE cycles
- Transfer relevant male patient data to EMR stimulation chart
- Attend TESE team meetings
- Collaborate with nursing staff to review upcoming IVF cycles and chart completion
- Confirm written protocol instructions have been prepared and sent to patients
- Assist patients with understanding the donor sperm ordering process
- Ensure patients receive appropriate donor sperm ordering information and consents
- Provide emotional support to patients
- Create and maintain IVF database (IVF Scheduler)
- Collaborate with Research Data Coordinator on SART data and statistics
- Function as back-up for Research Data Coordinator
- Coordinate all aspects of PGT cycles
- Schedule patients/partners for PGT pre-screening if required
- Establish contacts with relevant PGT labs
- Schedule PGT cycles according to embryology lab guidelines
- Provide patients with appropriate PGT consents and paperwork
- Assist with coordination of Egg Freezing Patients
- Schedule egg freezing patients for pre-screening if required
- Schedule egg freezing cycles according to embryology lab guidelines
- Provide egg freezing patients with appropriate consents
- Coordinate and schedule patients for Orientation class
- Collaborate with internal and external Fertility partners as needed
- Participate in the orientation of new IVF coordinators
- Collaborate with Transfer In team to facilitate gamete transfers
Requirements
- Bachelor's degree in biology, Human Biology, Chemistry, Anatomy & Physiology, Biochemistry or other related sciences is required
- 1-2 years of related experience preferred
- Must be organized, critical thinkers, detail-oriented, self-motivator, adaptable and able to multitask
- Must be compassionate and have an interest in reproductive medicine/ women’s health
- Must be able to work independently as well as in a team environment
- Ability to learn new terminology and systems is required
- Travel to our various satellites may be required
Skills
- Proficiency in MS Word, Excel, Outlook, and medical database software
- Excellent communications and interpersonal skills
Location
- Westside, New York
- NYC (Eastside, Westside, Downtown)
- Brooklyn
Work Type
- Full-time
- On-site
Experience Level
- 1-2 years of related experience preferred
Education Level
- Bachelor's degree in biology, Human Biology, Chemistry, Anatomy & Physiology, Biochemistry or other related sciences
Salary/Compensations
- $23.08 per hour
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
About the Company
- US Fertility is the nation's leading partnership of physician-led fertility practices.
- We combine clinical expertise, scientific innovation, and compassionate care through our national network of premier fertility centers.
- We are committed to continuously improving the patient experience and advancing research and development in reproductive medicine.
- We offer clinical, administrative, and operational career opportunities throughout the United States.
- We are committed to developing individual strengths, promoting from within, and supporting long-term career growth.
Equal Opportunity
- US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care.
- We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.