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About the Role
This is a unique opportunity to develop robust account management experience and contribute to the culture of a competitive, forward-thinking organization. You will thrive in this position if you are a skillful communicator, natural relationship builder, and hard-working teammate.
Responsibilities
- Learn the business through our mentorship and training programs, designed to get you ramped up quickly & effectively.
- Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and, among other things, strategic pricing.
- Develop and create customized shipping solutions based on budget and customer needs.
- Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans.
- Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers.
- Bring a growth-oriented, support the customer, win-the-day attitude to the floor.
- Become an expert in our business model and competitive advantages, and our proprietary software.
- Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience and proactively anticipate, identify, respond, and resolve issues from customers, receivers, and drivers.
- Assist with pricing and quoting, as needed and conduct industry research, planning, and needs assessment analysis.
Requirements
- Eager to contribute to a high-energy environment.
- A strong work ethic is essential.
- A proven ability to build relationships and establish rapport with peers, leaders, and clients alike.
- A winning attitude – you know what it’s like to succeed and you are excited to experience success at the fastest growing freight brokerage in the country.
Skills
- Skillful communicator
- Natural relationship builder
- Hard-working teammate
Location
- Columbus, OH
Work Type
- Full-time
- Onsite
Experience Level
- Trainee
Education Level
- Bachelor's degree preferred in Business, Management, or related fields
Benefits
- Comprehensive benefits package
- Supplemental coverage
- Matching 401(k) program
- Employee Resource Groups
- Office wide engagement activities
- Team events
- Happy hours
- Casual dress code
- Free parking
- Covered parking
- Electric vehicle charging stations
- Free coffee
- Free counseling sessions through Employee Assistance Program
- Company paid holidays
- Paid vacation time
- Wellness days
- 100% paid parental leave
- Referral Program
- Relocation assistance
About the Company
- Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year.
- We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
- We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way.
- Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Equal Opportunity
- To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.