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About the Role
As a Client Advisor reporting directly to the Store Manager, you will be responsible for providing exceptional service, driving sales, and fostering client loyalty within a luxury fashion environment.
Responsibilities
- Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
- Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.
- Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.
- Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.
- Support the upkeep of visual merchandising standards to ensure the store reflects the brand’s image.
- Work collaboratively with team members to contribute to the store’s overall success and smooth operation.
- Assist with inventory management tasks, ensuring products are properly stocked and presented.
- Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.
Requirements
- You can build long-term, successful relationships with all types of clients around the world.
- Experienced Client Advisor, ideally with a background in the luxury industry and an affinity for the world of ready-to-wear fashion.
- Proactive in driving commercial performance.
- Skilled at cross-selling across all product categories.
- Versatile, with a passion for challenges.
Skills
- Excellent communication
- English is mandatory
About the Company
- Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela.
- Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
- In 2002, the French house became part of OTB.
- Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.