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About the Role

The Behavioural Support Specialist is a member of Mobile Support Teams that provides direct care, education and support to seniors who are demonstrating responsive behaviours associated with various types of dementia, mental illness, addictions or other neurological conditions. The role involves supporting clients, family members, and caregivers to mitigate escalating behaviours, collaborating on Behavioural Support Plans, and liaising with community agencies.

Responsibilities

Provide clinical assessment and treatment recommendations through a comprehensive behavioural approach.
Design and ensure implementation and monitoring of skill promotion and behaviour intervention programs for identified clients.
Provide crisis intervention, risk management and urgent care planning for referred individuals and their caregivers.
Support client and BSS team in the development and implementation of Behavioural Support Plans.
Review, edit and approve all Behavioural Support Plans to ensure adherence to ethical guidelines.
Act as a liaison and client advocate among those involved with the client’s care.
Provide support, on-going training and consultation to colleagues, family members and/or other caregivers.
Maintain up-to-date knowledge of current and developing behavioural support models and trends.
Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.
Maintain strict confidentiality and follow all required policies and procedures.
Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner.
Effectively participate as a member of the Mobile Support Team.
Attend and actively participate in all required training.
Collaboratively participate in ongoing supervision with the Director of Behavioural Support Services.
Liaise, collaborate and coordinate with other professionals, service providers and partners.
Complete other duties, from time to time, as assigned by management.

Requirements

Completion of an undergraduate degree in Nursing, Social Work, Occupational Therapy or Psychology.
Completion of an Advanced Diploma in Behavioural Science Technology.
Minimum three years related experience in providing support to vulnerable seniors and older adults with responsive behaviours related to mental illness, addictions, dementia or other neurological conditions.
Demonstrated experience and skill in developing and delivering behavioural management interventions.
Extensive experience in training and educating colleagues, clients and key stakeholders on strategies and interventions aimed at addressing responsive behaviours.
Knowledge of current and developing behaviour support models and the ability to implement them into practice.
Training/knowledge of P.I.E.C.E.S., U-First!, Recovery/Psychosocial rehabilitation approaches.
An understanding of recovery and psychosocial rehabilitation principles and the therapeutic relationship.
Demonstrated knowledge of best practices related to dementia, delirium, mental health issues and their effect on seniors, families and caregivers.
Knowledge of community resources and supports.
Sound understanding and commitment to the principles of the Behavioural Supports Ontario (BSO) project and the Action Plan for the Central LHIN.
Valid driver’s license and access to own vehicle is required.
Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills.
Good oral and written communication skills and computer literacy, including MS Word and Excel.
A satisfactory vulnerable sector check (VSC) is also required.

Skills

Behavioural management
Crisis intervention
Risk management
Care planning
Liaison
Client advocacy
Training
Consultation
Behavioural support models
Recovery principles
Psychosocial Rehabilitation principles
Problem-solving
Interpersonal skills
Oral communication
Written communication
Computer literacy
MS Word
MS Excel

Location

Toronto, ON

Work Type

Onsite
Contract

Experience Level

Minimum three years related experience

Education Level

Undergraduate degree in Nursing, Social Work, Occupational Therapy or Psychology
Advanced Diploma in Behavioural Science Technology

Salary/Compensations

$67,011 - $79,010 Annually Prorated

Benefits

24/7 Employee Assistance Program
E-learning program
Starting vacation time above minimum standard
Additional paid personal and paid sick days
Professional development budget
Corporate Gym membership rate with GoodLife Fitness
Access to Perkopolis
Access to unlimited DEI trainings

About the Company

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness.
Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind.
LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change.
We value compassion, collaboration, and community delivered with dignity, innovation, and excellence.
LOFT’s vision is that together, we can all live successfully in our community.
Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity.
At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways.

Equal Opportunity

LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve.
LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.
Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.