Operations Manager/Shift Supervisor
Volunteers of America - Greater New York, Inc. · NY, US
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About the Role
Volunteers of America–Greater New York is seeking a qualified candidate to facilitate daily shelter operations at the Jamaica Women’s Employment Shelter, a transitional shelter for women experiencing homelessness who are employed or deemed employable.
Responsibilities
- Supervise delivery of program services including intake, bed assignments, case management services, distribution of client mail, lockers, meal cards and medication.
- Ensure optimal customer service is being provided to clients.
- Ensure recreation activities are occurring.
- Ensures the facility is adequately staffed at all times.
- Work with DHS PD to ensure the daily security and safety of the facility.
- Supervise facility maintenance, cleaning staff and fire safety.
- Manage community relations and communicate with relevant authorities as needed.
- Perform related tasks as needed.
Requirements
- High school diploma or GED preferred.
- One-year relevant experience working in a similar capacity in a social service setting.
- Must possess good interpersonal skills.
- Must possess basic computer knowledge.
- Certifications in security required.
- Fire Safety (F-80) obtained within 3 months of hire.
Skills
- Interpersonal skills
- Basic computer knowledge
Location
- Queens Village, NY 11429
Work Type
- Full-time
Experience Level
- One-year relevant experience
Education Level
- High school diploma or GED preferred
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
About the Company
- Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester.
- Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
Equal Opportunity
- VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.