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About the Role
As part of the global Revenue Operations function, you will lead the implementation and optimization of revenue processes and systems while influencing best practices across global markets. You will partner closely with Canadian and international leaders across sales, marketing, finance, and other teams to help the business achieve its ambitious growth aspirations while contributing to scalable, consistent revenue operations worldwide.
Responsibilities
- Design and scale revenue operations processes across lead generation, pipeline management, forecasting, territory design, quota setting, and compensation.
- Continuously refine operational approaches to enable growth while sharing practices that support global consistency and scale.
- Analyze and optimize the end-to-end sales lifecycle for the market.
- Provide consultative support on discovery, demos, customer engagement, and process improvements.
- Adapt process improvements across global revenue teams to increase productivity and conversion.
- Lead the adoption and governance of CRM and enablement technologies.
- Ensure data accuracy and system integrity across revenue operations and alignment with global standards.
- Maintain KPIs, dashboards, and reporting across revenue performance, forecast accuracy, productivity, churn, and operational health.
- Provide analytical support for MBR/QBR and Board presentations.
- Monitor the effectiveness of enablement initiatives, process enhancements, and tool implementations.
- Regularly report outcomes and refine approaches based on performance and stakeholder feedback.
Requirements
- Minimum 5 years of experience in revenue enablement, sales operations or related roles, preferably in SaaS or B2B environments.
- Proven track record of driving revenue growth through enablement programs, process optimization, and cross-functional collaboration.
- Deep understanding of sales and marketing alignment, sales methodologies, and best practices.
- Experience working with Canadian and globally distributed teams.
- Ability to translate regional needs into scalable global practices.
Skills
- Expertise in sales enablement technologies
- Expertise in CRM tools (e.g., Salesforce)
- Expertise in other sales performance management platforms
- Familiarity with sales methodologies like MEDDPICC
- Strong communication skills
- Strong presentation skills
- Ability to influence and engage senior stakeholders
- Strong analytical skills
- Ability to derive actionable insights from data and performance metrics
- Excellent project management skills
- Ability to manage multiple initiatives simultaneously
- Experience in change management
- Experience driving adoption of new tools and processes
Location
- Canada
- United Kingdom
- Ireland
- South Africa
- Australia
Work Type
- Full-time
Experience Level
- Minimum 5 years
About the Company
- Dye & Durham is a leading global provider of cloud–based software and technology solutions.
- The company provides critical information services and workflows used by clients all over the world to manage their process, information, and regulatory requirements.
- The company is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees.
- It offers rewarding opportunities for those with legal, tech, financial services and government relations expertise.
- Clients include major law firms, financial service institutions and government organizations.
Equal Opportunity
- We ask how tomorrow can be better than today.
- We are passionate about solving our customer's challenges.
- Our ideas break boundaries.
- We value different perspectives and encourage dialogue.
- We take ownership and celebrate together.