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About the Role
Clean public and employee restrooms and showers, glass, and floor surfaces. Dust surfaces, empty trash, and inspect furniture for damages. Maintain lights, post caution signs, and respond to urgent repair needs. Identify and report maintenance issues. Follow company policies, safety procedures, and maintain a professional appearance. Provide excellent guest service and support team goals.
Responsibilities
- Clean public and employee restrooms and showers.
- Clean glass in public and employee areas.
- Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
- Dust surfaces in assigned area.
- Empty trash containers, ashtrays, and ash urns in public areas into proper containers.
- Inspect condition of furniture for tears, rips, and stains and report damages.
- Clean and maintain lights.
- Post caution signs to limit traffic when necessary.
- Contact other departments directly for urgent repairs.
- Respond promptly to requests from guests and other departments.
- Identify and report preventative or other maintenance issues in public areas or guest rooms.
- Follow all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Complete safety training and certifications.
- Properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Support team to reach common goals.
- Ensure adherence to quality expectations and standards.
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
- Ability to push and pull work-related machinery over sloping and uneven surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move up and down a ladder.
- Stand, sit, kneel, or walk for an extended period across an entire work shift.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- No high school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- None
Skills
- Cleaning
- Maintenance
- Guest Service
- Communication
- Teamwork
- Problem-solving
- Physical Stamina
- Attention to Detail
Experience Level
- No related work experience
Education Level
- No high school diploma or G.E.D. equivalent
About the Company
- Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.
- The brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.
- In joining St. Regis, you join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.