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About the Role
Own strategic relationships with key integration partners, customers, and senior stakeholders. Act as the primary point of contact for integration-related opportunities and escalations. Build long-term partnerships that drive customer satisfaction, retention, and growth. Develop and execute strategies that increase adoption of integration products and services. Identify opportunities to improve onboarding, implementation, and integration experiences. Align customer needs with business and product capabilities. Drive commercial growth through increased integration usage and solution adoption. Identify and develop new business opportunities within existing and prospective accounts. Support achievement of revenue and account growth targets. Support customers through the integration lifecycle, from discovery and planning through to go-live and optimisation. Remove blockers and coordinate resources to ensure successful integration outcomes. Promote best practices, tools, and processes that improve integration success rates.
Responsibilities
- Own strategic relationships with key integration partners, customers, and senior stakeholders.
- Act as the primary point of contact for integration-related opportunities and escalations.
- Build long-term partnerships that drive customer satisfaction, retention, and growth.
- Develop and execute strategies that increase adoption of integration products and services.
- Identify opportunities to improve onboarding, implementation, and integration experiences.
- Align customer needs with business and product capabilities.
- Drive commercial growth through increased integration usage and solution adoption.
- Identify and develop new business opportunities within existing and prospective accounts.
- Support achievement of revenue and account growth targets.
- Support customers through the integration lifecycle, from discovery and planning through to go-live and optimisation.
- Remove blockers and coordinate resources to ensure successful integration outcomes.
- Promote best practices, tools, and processes that improve integration success rates.
Requirements
- Think like a client, act like an owner and win as one team.
- Be curious and innovative – always finding better ways to deliver impact.
- Empowerment to make decisions.
- Passion that drives excellence in everything you set out to do.
About the Company
- Our inclusive and global teams win together every day.
- We’re proud to have the best minds in the industry, you can learn from them as you grow your career.
- The people, the energy, the connections – it’s unmatched.
- Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.