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About the Role

Pret is looking for passionate team players to bring joy to our customers every day. As a Team Member, you'll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen, driven by a passion for our products, customers and teams.

Responsibilities

Be the smiling face of our shop floor.
Prepare delicious, freshly made food in our kitchen.
Deliver outstanding customer service.

Requirements

Be kind, honest and generous.
Bring genuine warmth and your authentic self to work every day.
Share our passion for exceptional customer service.
Spread joy every day.
No experience needed.

Skills

Customer service
Food preparation
Teamwork

Location

88 Piccadilly, London W1J 8HY

Work Type

Full-time
Part-time

Experience Level

No experience needed

Salary/Compensations

£12.80 per hour

Benefits

Additional £1.25 per hour Mystery Shopper bonus once training is complete
Earn an extra £5 per hour for any shift started between 3-5am after initial training
28 days annual leave (pro-rata if part-time)
Pension scheme
Healthcare cash plan
Free food and drink while working
Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day)
Loyalty award after 5, 10, 15, 20 years’ service
Regular rewards and recognition for amazing standards
Access marketplace discounts on shopping, travel, fitness, dining, tech and more
Comfy free shoes to wear on shift

About the Company

Proud makers of freshly made food, organic coffee and big ideas.
Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.
Growing fast on our mission to be the hospitality employer of choice everywhere we operate.
Pret is where passionate, hardworking, wonderful people find what they need to shine.
Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.
85% of our Managers and 25% of our Support Centre teams started on the shop floor.
Our shops are powered by caring, hardworking and passionate people.
Whether you're serving customers, making coffee, preparing food or leading a team, every role plays an important part in creating the Pret experience.
Expect flexibility, opportunity and variety.
Whatever your ambitions, you'll find a place where you can make an impact and build your career with us in creating the Pret experience.
Our shops are a wonderful place to be.
The teams in our shops bring their talents (and their unique charm) to make every day a little more joyful.
We put great care into everything we do – that includes our shops and your career in them.
Work here is fast-paced, but your team’s always got your back as you work together to serve delicious food and coffee and share small everyday moments of joy with your customers.
Our values: Happy Teams Happy Customers, Amazing Standards Every day, Never Standing Still, Doing The Right Thing.

Equal Opportunity

Everyone is welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills.
We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.