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About the Role
As a People Advisor in the Senior People team, you will be a trusted source of support for colleagues and managers, providing guidance on people management and employee relations. You will oversee People processes and projects, lead initiatives to strengthen employee engagement, and identify opportunities to streamline processes using technology and AI.
Responsibilities
- Providing trusted advice and guidance to colleagues and managers on employee relations and people management matters, with a focus on managing employee relations casework
- Overseeing the effective delivery and continuous improvement of People processes and projects across the employee lifecycle, including reward processes, employee surveys and talent management initiatives
- Leading projects that strengthen employee engagement, helping to create an inclusive and positive experience for all colleagues
- Reviewing and developing People policies and procedures, ensuring they remain aligned with current legislation and the evolving needs of the organisation
- Proactively identifying opportunities to streamline and enhance People processes through technology, automation and AI, including developing automated workflows that reduce manual work and support a more efficient People service
- Creating and reviewing employee communications and HR documentation, ensuring information is accurate, clear and appropriately tailored to its audience
- Contributing proactively to People team forums by leading discussions, sharing knowledge and delivering training on relevant topics
- Supporting and developing colleagues within the People team, with opportunities to take on line management responsibilities of People Administrators as the role develops
Requirements
- A Level 5 CIPD qualification or another relevant HR qualification
- Proven experience working in a People/HR Advisor or similar generalist HR role
- Experience providing advice and guidance on employee relations and people management matters, with exposure to areas such as performance, conduct, grievances and absence
- Strong working knowledge of UK employment law and HR best practice, with the ability to translate requirements into practical and proportionate advice
- Experience supporting People processes or projects across the employee lifecycle
- Strong research and problem-solving skills, with the ability to independently investigate People-related topics and develop well-reasoned recommendations
- Experience developing HR policies, procedures or guidance materials
- Sound judgement, tact and discretion when handling sensitive or confidential information
- Excellent written and verbal communication skills, with the ability to explain complex or sensitive information clearly and appropriately
- Strong organisational and time management skills, with the ability to manage employee relations casework and projects simultaneously
- A collaborative and approachable working style, with the ability to build trusted relationships with colleagues and senior stakeholders across the company
- Strong attention to detail and a commitment to delivering an accurate, responsive and high-quality People service
- Confidence using Microsoft Office and AI tools, with an interest in exploring how technology can improve processes and ways of working
- Experience supporting and developing colleagues within a team would be advantageous
- Must have the right to work in the UK independently from the company
Skills
- People management
- Employee relations
- HR processes
- Employee engagement
- Wellbeing
- Development
- Talent management
- Technology and AI
- Microsoft Office
Location
- Cambridge
- London
- Manchester
Work Type
- Full-time
- Permanent
- Hybrid
- Flexible working
Experience Level
- Experienced People professional
Education Level
- Level 5 CIPD qualification or another relevant HR qualification
Salary/Compensations
- £34,000 to £38,000 per annum
Benefits
- Discretionary profit share bonuses paid twice per year
- Hybrid and flexible working options
- Generous holiday allowance
- Private medical insurance
- Critical illness cover
- Income protection
- Full funding for external training
- Flexible benefits scheme
- Paid study leave
- Life Assurance
- Paid and unpaid sabbaticals
About the Company
- Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access, and health economic and outcomes research.
- We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations.
- Listed in the Top 100 Best Companies to Work For list since 2017.
- Boston Globe’s Top Places to Work list in 2025.
- B Corporation accreditation in 2022.
- Certified Disability Confident and menopause friendly workplace.
Equal Opportunity
- As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce.
- Reasonable adjustments can be provided throughout the recruitment process.