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About the Role
We are seeking a confident and proactive Sales Manager to support sales and commercial performance on the shop floor, work closely with the team, and deliver an exceptional customer experience that reflects the Russell & Bromley brand. This role is ideal for someone who enjoys delivering excellent service, takes pride in high standards, and is comfortable supporting colleagues.
Responsibilities
- Support the smooth running of the store and help create a welcoming environment for customers and colleagues
- Deliver an outstanding customer experience through excellent service and product knowledge
- Support sales performance and help drive team delivery of store targets and KPIs
- Provide day-to-day guidance and encouragement to team members
- Open and close the store, acting as the responsible person on duty when required
- Maintain high standards across visual merchandising, stock presentation, and replenishment
- Handle customer queries and service issues with empathy and professionalism
- Ensure company policies and procedures are consistently followed
Requirements
- Customer focused, with a warm, approachable and personable manner
- Commercially aware and motivated by delivering strong sales performance
- A supportive and dependable team player with strong communication skills
- Organised, reliable, and comfortable working in a busy retail environment
- Passionate about delivering a premium in-store experience
- Previous experience in a supervisory, keyholder, or management role would be an advantage
- Available to work a schedule that includes evenings, weekends, and key trading days
- Successful candidates will be required to evidence their right to work before commencement of employment
- Candidates are encouraged to consider their own right to work options without NEXT sponsorship
Skills
- Sales
- Customer Service
- Product Knowledge
- Team Leadership
- Visual Merchandising
- Stock Management
- Communication
Location
- Onsite
Work Type
- Full-time
- Part-time
Experience Level
- Supervisory
- Keyholder
- Management
Salary/Compensations
- Competitive base salary plus sales-based commission
Benefits
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- Discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
About the Company
- NEXT is a FTSE-100 retail company employing over 44,000 people. It is the UK's 2nd largest fashion retailer and the market leader for Kidswear, with over 450 stores globally and an online presence in over 80 countries.
Equal Opportunity
- We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).