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About the Role
Explore our very big world. We are looking for a passionate Casual Food & Beverage Service Expert to join our wonderful team at London Marriott Hotel Maida Vale. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our Waiters, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.
Responsibilities
- Take guests’ food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate
- Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
- Ensure that the restaurant is set up and ready for each service period
- Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area, as well as the kitchen and potentially the bar area
Requirements
- A warm, people-oriented demeanor
- A team-player attitude
- A safety-first approach
- Positive outlook and dependability
- Ability to move and lift objects weighing up to 50 lbs
- Ability to reach overhead and below your knees, including bending, twisting, pulling and stooping
- Ability to move over uneven or sloping surfaces
- Complete safety training and certification prior to employment
Location
- London
Work Type
- Casual
- Full-time
Benefits
- Complimentary meals on duty
- 20% off food & beverage in all participating Marriott Hotels
- 50% off in one of the Central London Marriott Cluster properties
- Discounted stays at over 9000 Marriott International hotels worldwide
- Awards and recognition celebrations
- 24/7 confidential wellbeing support in our Wisdom App
- Cycle to Work Scheme
- Supportive company pension scheme
- National and internal promotion opportunities
- Access to major high street discounts
About the Company
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
- As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
- With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
- In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
- JW believes our associates come first. Because if you're happy, our guests will be happy.
- JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
- Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
- JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
- Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
- In joining JW Marriott, you join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.