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About the Role
The Resident Security Integration Engineer will be responsible for the maintenance, troubleshooting, and support of physical security systems and associated hardware across the EMEA region. The role operates under customer direction, in close coordination with the Lead Security Technology Representative and other internal stakeholders.
Responsibilities
- Perform on-site technical support, system maintenance, and operational assurance across the customers security infrastructure.
- Provide break/fix support for CCTV, access control, and other physical security devices.
- Perform programming, configuration, and maintenance within platforms such as Genetec Security Centre, C•CURE 9000, Lennell and related systems.
- Monitor devices and systems for performance, connectivity, and operational integrity.
- Troubleshoot hardware and network-related issues affecting security systems.
- Replace and configure defective or end-of-life components as required.
- Conduct preventive maintenance and system health checks according to Bloomberg-defined cycles.
- Verify camera streams, alarm inputs, and access control readers for proper functionality.
- Document device status, firmware updates, and configuration changes.
- Support compliance and audit preparation, ensuring system functionality aligns with corporate and regulatory standards.
- Coordinate task execution and reporting with the Lead Security Technology Representative.
- Collaborate with site operations, networking, and facilities teams to resolve infrastructure-related dependencies.
- Communicate effectively with Bloomberg stakeholders, providing clear status updates and escalation of critical issues.
- Participate in cross-regional meetings, training sessions, and upgrade activities as directed.
- Assist with the onboarding and integration of new devices (e.g., cameras, controllers, workstations) into enterprise systems.
- Verify configurations and ensure alignment with Bloomberg security technology standards.
- Provide technical feedback and field-based insights to Bloomberg engineering or project management teams to support continuous improvement.
- Provide on-site support during standard business hours.
- Participate in after-hours or on-call rotations for critical incidents, outages, or maintenance windows as required.
- Input, produce and maintain daily activity logs summarizing work performed, system issues, and resolutions.
- Input, produce and maintain maintenance and inspection reports detailing completed preventive maintenance activities.
- Input, produce and maintain equipment replacement, firmware update, and configuration change records.
- Input, produce and maintain escalation summaries for incidents requiring further engineering or vendor intervention.
- Input, produce and maintain monthly summary reports of service metrics, notable issues, and improvement recommendations.
Requirements
- 3–5 years of relevant experience supporting or maintaining physical security systems.
- Proficiency with Genetec Security Centre (Omnicast) and C•CURE 9000 platforms.
- Working knowledge of IP networking, including PoE, VLANs, and device addressing.
- Demonstrated experience in hardware installation, troubleshooting, and documentation.
- Strong communication, organisational, and customer service skills.
- Ability to work independently with minimal supervision and respond effectively to critical events.
Skills
- CCTV
- Access Control
- Genetec Security Centre
- C•CURE 9000
- Lennell
- IP Networking
- PoE
- VLANs
- Hardware Installation
- Troubleshooting
- Documentation
- Communication
- Organisation
- Customer Service
Location
- Central London
- EMEA
Work Type
- On-site
- Full-time
Experience Level
- 3-5 years
Salary/Compensations
- GBP 60000 - GBP 65000
Benefits
- Industry-leading training
- Career development opportunities
- Employee Networks
- Race at Work Charter
- Armed Forces Covenant
- Disability Confident Employer Certification
- Reasonable Adjustment Passport
- Health & Well-being Programs
- Neurodiversity Top Employer Certification
About the Company
- At Securitas Technology, we’re more than just a security solutions provider—we’re innovators, problem-solvers, and industry leaders dedicated to protecting what matters most.
- With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.
- We are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness.
- We foster empowerment, innovation, and growth.
Equal Opportunity
- We are an all-inclusive employer, embracing individuality and diversity as key to our success.
- Our belonging strategy focuses on: Career Growth: Clear pathways from apprenticeships to leadership programs. Inclusive Leadership: A culture of respect, transparency, and collaboration. Fair Pay & Benefits: Competitive, equitable compensation and benefits.
- We support our workforce through initiatives such as: Employee Networks – Safe spaces to connect and influence policies for change. Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion. Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements. Health & Well-being Programs – Mental health support and workplace wellness. Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
- We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!