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About the Role
The Clinical Associate will provide clinical and technical support in a hospital setting, utilizing Electrophysiology (EP) technology in the treatment of various cardiac arrhythmias. This role involves partnering with physicians and hospital staff to support the diagnosis and treatment of abnormal heart rhythms, aiming for better patient outcomes. The position requires independent judgment in daily tasks and the use of effective business practices, with regular communication of insights to management.
Responsibilities
- Provides engineering, sales, educational, and technical support for EP products in response to field inquiries.
- Performs work with a high degree of independence.
- Identifies and uses effective, cost-efficient business practices and evaluates their effectiveness.
- Exercises independent judgment in planning, organizing, and performing work.
- Monitors performance and reports status to manager.
- Provides clinical and technical support in a hospital setting using EP technology for cardiac arrhythmias.
- Partners with physicians and hospital staff to support diagnosis and treatment of abnormal heart rhythms.
- Gains foundational knowledge of EP through a structured training program with hands-on learning.
- Provides regional EP procedural case coverage in an Electrophysiology lab and/or operating room.
- Acts as a clinical interface between the medical community and the business.
- Builds and sustains credible clinical relationships with customers and shares product expertise.
- Demonstrates a thorough command of all EP products, including technical details, software utilization, and capabilities.
- Provides support on the safe and effective use of Abbott EP products.
- Supports EP Sales Representatives in collaborating, facilitating training seminars, participating in clinical studies, troubleshooting, and leading new product trainings.
- Continuously develops engineering, sales, and technical skills aligned with territory strategy.
- Stays up-to-date on industry developments, regulatory requirements, and product knowledge.
- Provides management with feedback on market trends and customer insights.
- Participates in occasional travel for in-person instruction and live procedure coverage.
Requirements
- Bachelors Degree or equivalent experience.
- Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.
- If medical or religious accommodation is required for credentialing requirements, advise HR.
Skills
- EP products
- Cardiac mapping
- Diagnostic systems
- Therapy systems
- Technical support
- Sales support
- Educational support
- Clinical support
- Troubleshooting
- Product expertise
Location
- U.S.
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- Bachelors Degree
Salary/Compensations
- $50,700.00 – $101,300.00
Benefits
- Health coverage in HIP PPO medical plan
- Excellent retirement savings plan with high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit
About the Company
- Abbott is a global healthcare leader that helps people live more fully at all stages of life.
- Abbott's portfolio includes leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.
- Abbott has 122,000 colleagues serving people in over 160 countries.
- Abbott creates breakthrough science to improve people’s health and anticipates changes in medical science and technology.
- Abbott is recognized as a great place to work in dozens of countries worldwide.
- Abbott has been named one of the most admired companies in the world by Fortune.
- Abbott is recognized as one of the best big companies to work for, and the best place to work for diversity, working mothers, female executives, and scientists.
- Abbott Electrophysiology (EP) has been a leader for over 20 years, pioneering mapping systems and ablation catheters.
- Abbott EP is committed to building a foundation for people to be successful, investing in their development and growth, and creating a diverse, inclusive culture.
Equal Opportunity
- Abbott is an Equal Opportunity Employer, committed to employee diversity.