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About the Role
As a Key Account Manager, you will manage your own book of approximately 70-90 general contractors, developers, and planners, ensuring their successful activation in collaboration with our consulting team. You will be responsible for securing renewals, expanding usage and contracts, and proactively identifying at-risk clients. Your role involves driving renewals, upgrades, and cross-sells by negotiating with executive leadership, procurement, and estimating departments. You will maintain a clear overview of all contract expirations within the next twelve months, managing renewal timelines starting 120 days prior, and diligently updating your forecast weekly.
Responsibilities
- Manage a book of 70-90 general contractors, developers, and planners.
- Ensure successful client activation with the consulting team.
- Secure contract renewals and expand client usage and contracts.
- Proactively identify and address clients at risk of churn.
- Drive renewals, upgrades, and cross-sells through negotiation.
- Manage contract expirations and renewal timelines.
- Maintain and update weekly forecasts.
- Work with corporate groups with multiple subsidiaries and locations, numerous decision-makers, and longer deal cycles.
- Ensure more of your clients' companies and locations work with Cosuno.
- Ensure large renewals are closed as predicted.
Requirements
- Approximately 2-3 years in Account Management, Customer Success, or Sales within a B2B environment, ideally SaaS, with at least one year of direct responsibility for existing customers and revenue.
- Demonstrable results in renewals, upsells, or churn reduction in recent periods.
- Native-level German language proficiency.
- Good English skills are a plus.
- Experience with construction, real estate, or vertical SaaS is a plus.
- For Key Account Manager role: 3-5 years of experience with corporate groups or enterprise clients, multiple decision-makers, and longer deal cycles.
Skills
- Ownership
- Speed
- Drive
- Low Ego
- Negotiation
- Forecasting
- Customer Relationship Management
- Sales
Location
- Remote within the EU
- Berlin-Kreuzberg preferred
Work Type
- Full-time
- Permanent
- Remote
Experience Level
- Mid-level
- Senior-level
Salary/Compensations
- 70-110k OTE (On-Target Earnings)
- Includes uncapped bonus with transparent commission structure; amount depends on level.
Benefits
- Own book of business with clear goals and direct impact on results.
- Dedicated consulting team for onboarding support.
- Development opportunities (Account Manager to Key Account Manager or Team Lead).
- Regular 1:1s and development discussions.
- Open feedback culture.
- Permanent contract.
- Modern equipment.
- Company and team events (online and offline).
About the Company
- Cosuno is revolutionizing the construction industry, a 14 trillion Euro market still reliant on outdated methods like emails, spreadsheets, and scanned PDFs.
- Our platform uses AI to connect general contractors with over 250,000 subcontractors.
- Our AI identifies suitable companies, detects anomalies in bids, and compares prices against a vast dataset.
- Founded in 2019 in Berlin and funded with over 40 million Euros by Cherry Ventures and Spark Capital.
- We are scaling our Sales, Customer Success, and Marketing teams.