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About the Role
This Early Careers role offers an ideal opportunity to develop your experience and expertise in Insurance, specifically within Claims. You will gain hands-on experience in Public Liability Claims, focusing on personal injury and property damage, while building a strong foundation in commercial insurance claims.
Responsibilities
- Develop the skills to manage Casualty claims from notification through investigation, assessment, reserving and resolution, supported by experienced claims professionals.
- Review policy coverage and build an understanding of policy terms, liability, quantum and relevant legal considerations.
- Investigate claims, gather relevant information and work with internal and external experts to support effective claim outcomes.
- Deliver a high-quality claims experience through clear and professional communication with clients, brokers, underwriters, legal advisers and service providers.
- Maintain accurate and timely claim records while managing priorities effectively in a fast-paced environment.
- Apply analytical thinking and sound judgement to resolve issues and appropriately escalate more complex matters.
- Contribute to the broader Casualty Claims team through technical training, continuous improvement initiatives and team projects.
Requirements
- Graduated within the last 2 years prior to 2027.
- Demonstrated outstanding academic and extracurricular achievement.
- Possess strong analytical and interpersonal skills.
- Enthusiastic about and committed to the insurance industry.
- Excellent computer skills including the Microsoft Office suite of applications.
- A curious nature and a customer service mindset with good communication skills (verbal and written).
- Enthusiastic team player with the ability to optimise business values to clients by delivering high-quality services and positive client experiences to sustain and enhance the customer base.
- Passion for customer service excellence and ability to build, develop and maintain positive relationships.
- High level of initiative and ability to prioritise tasks in an agile environment along with excellent time management and organisational ability.
- Strong business acumen with the ability to analyse data and use it for decision-making.
Skills
- Claims investigation
- Policy interpretation
- Liability assessment
- Resolution
- Communication (verbal and written)
- Analytical thinking
- Time management
- Organisational ability
- Data analysis
Location
- Australia
Work Type
- Hybrid
Experience Level
- Early Careers
- Up to two years of work experience
Education Level
- Tertiary qualifications in Commerce, Economics or Law would be desirable.
Benefits
- Total Rewards Program
- Benefits focused on health, wellbeing and financial security
- Professional development opportunities
About the Company
- AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers.
- It includes one of the world’s most far-reaching property casualty networks.
- AIG offers a broad range of products to customers through a diversified, multichannel distribution network.
- Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.
- American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.
- At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.
- We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Equal Opportunity
- AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
- AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.