IT Systems & Infrastructure Manager (m/w/d)
NOW GmbH Nationale Organisation für den Wandel in der Mobilität · BE, DE
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About the Role
As an experienced IT Systems & Infrastructure Manager, you will play a central role in the support and further development of our entire IT infrastructure. You are at home in three worlds: network and firewall security, security-critical Linux systems, and our on-premises infrastructure. You will assume technical responsibility for the IT operations and technical IT security of our infrastructure. You will actively shape a future-proof, secure, and structured IT environment – from the network perimeter to the server level to user and client management, always with a watchful eye on monitoring and system availability.
Responsibilities
- Responsibility for secure and stable IT operations: Ensure and continuously develop the availability, integrity, and security of our IT infrastructure.
- Operation and security of the infrastructure: Administer and optimize our network, firewall, server, storage, Linux, on-premises, and cloud environments with a focus on cybersecurity and security-by-design.
- Technical IT security: Responsible for vulnerability management, patch management, system hardening, privileged access, technical security controls, and the analysis and processing of security incidents.
- Monitoring, resilience & emergency management: Ensure operational and recovery capability of critical systems through monitoring, backup & recovery, disaster recovery concepts, and regular restore tests.
- Incident, Change, and Problem Management: Analyze complex disruptions in 2nd and 3rd level support, manage technical changes, and ensure sustainable and secure operations.
- Architecture, Standards & Governance: Develop technical target architectures, security standards, reference architectures, and infrastructure governance, and support infrastructure and IT security projects.
- Management of service providers & documentation: Coordinate technical partners, create operational and security reporting, and keep operational, security, and architectural documentation up-to-date.
Requirements
- Completed IT training, IT degree, or comparable qualification.
- Several years of experience in system administration or technical IT operations.
- Sound knowledge of server, network, firewall, storage, on-premises, and cloud infrastructures.
- Very good knowledge of Linux administration.
- Experience with routing, switching, VLANs, VPNs, and network segmentation.
- Practical experience in monitoring, backup, recovery, restore tests, and disaster recovery.
- Good knowledge of patch and vulnerability management, system hardening, and identity and access management.
- Ability to analyze, document, and process technical security incidents in a structured manner.
- Experience with change management and handling complex technical disruptions.
- Structured, analytical, and self-reliant way of working.
- Confident demeanor, good communication skills, and enjoyment of teamwork.
- Good German and English skills, both written and spoken.
Skills
- Network security
- Firewall security
- Linux system administration
- On-premises infrastructure
- Cloud environments
- Cybersecurity
- Security-by-design
- Vulnerability management
- Patch management
- System hardening
- Privileged access management
- Technical security controls
- Security incident analysis
- Monitoring
- Backup
- Recovery
- Disaster recovery
- Restore tests
- Incident management
- Change management
- Problem management
- IT architecture
- IT governance
- Service provider management
- Reporting
- Documentation
Location
- Remote work possible
Work Type
- Full-time
- Part-time
- Mobile work
Experience Level
- Experienced
Education Level
- IT training
- IT degree
- Bachelor's degree
- Master's degree
Salary/Compensations
- Entgeltgruppe 12 (with Bachelor's degree)
- Entgeltgruppe 13 (with Master's degree)
Benefits
- Professional, trusting, and initiative-driven company culture
- Enthusiasm for work, fairness, equal opportunities, and flat hierarchies
- Interesting build-up task with significant creative freedom
- Highly motivated team
- Interdisciplinary, flexible, and digital collaboration
- Collegial, open, and appreciative atmosphere
- Modern error culture
- Family-friendly working hours
- Initially a two-year fixed-term employment contract
- Extension is aimed for
- Individual training budget of €2000 annually
- Subsidized job ticket
- Urban Sports Club membership
- Attractive bicycle leasing option
- Modern offices in a central location with excellent public transport connections
About the Company
- The NOW is one of the most important players in Germany in the field of sustainable mobility.
- In your role, you will make a central contribution to the transport transition.
- The NOW works for the future of emission-free technologies and sustainable mobility.
- As a federally owned GmbH, we accept orders from federal ministries.
- These orders usually include the implementation and coordination of funding programs.
- We also manage strategic stakeholder processes, shape international cooperation, and promote the acceptance of alternative technologies in society.
- A climate-neutral society is the goal. Innovative technologies and concepts are the way.
Equal Opportunity
- We welcome applications from people with diverse backgrounds, e.g., regarding age, gender, disability, sexual orientation/identity, and social, ethnic, and religious origin.
- An equitable, diverse, and inclusive work environment where everyone can realize their potential is important to us.