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About the Role

The Scattered Site Navigator & Tenancy & Housing Stabilization Specialist advocates for homeless households, assisting them in finding and securing housing in San Francisco or surrounding counties, and supporting their transition and stabilization in their new homes. This role involves providing services at the office, the participant's housing unit, or other convenient locations. The job description may evolve as the program implements the best approaches and services.

Responsibilities

• Support clients in moving into housing.
• Support clients in the vouchering process with the San Francisco Housing Authority.
• Develop a Housing Stability Plan in partnership with the tenant.
• Provide clinical and supportive services to tenants to promote stabilization and successful tenancy.
• Identify tenant behaviors that may jeopardize their housing and intervene when necessary.
• Coach tenants on relationships with landlords and/or other tenants.
• Assist with the resolution of disputes.
• Advocate and link tenants to eviction-prevention resources.
• Recertify tenant income.
• Update housing support and crisis response plans.
• Support tenants in household management skills.
• Provide support and education related to the psychological and practical transition of tenants into housing.
• Address changes in home and familiar location, potential for isolation, bill paying, and managing visitors and relationships.
• Keep accurate records and charts, and enter required data in ONE System.
• Provide professional, accessible, and culturally relevant support, advocacy, information, and referrals.
• Provide referral services as needed.
• Work within and promote the integrated services team model in an environment dedicated to harm reduction, recovery, and wellness.

Requirements

• Employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances.
• Employees are expected to exercise sound judgment, remain aware of their surroundings, follow established safety, communication, and de-escalation procedures, participate in all required trainings, and promptly report incidents, threats, injuries, or unsafe conditions.
• Previous experience working with homeless adults.
• Experience working in integrated service teams using participant-centered harm-reduction approaches.
• Possess a strong knowledge of and sensitivity to adults with substance abuse, domestic violence, HIV/AIDS, mental health issues, history of trauma and co-occurring-diagnoses.
• Demonstrated respect for, experience with and willingness to work with a diverse client population.
• Ability and willingness to travel throughout San Francisco and surrounding counties.
• Ability to be flexible and adapt to changes.
• Must secure finger image screening and annual TB screening.
• Must be able to meet physical requirements of the position which may include long periods at a desk and/or computer workstation, daily travel to various sites, and lifting of up to 25 lbs.
• Demonstrate behavior that supports the organization’s mission, vision, and values.
• Adhere to all program, funder, and organizational policies, and procedures.
• Communicate effectively and model integrity, fairness, and ethical business practices.
• Consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.

Skills

• Knowledge of HUD homeless regulations a plus.
• Excellent working knowledge of resources in San Francisco and knowledge of surrounding counties a plus.
• Harm reduction
• Recovery
• Wellness
• De-escalation
• Communication

Location

• 972 Mission Street - San Francisco, CA

Work Type

• Full Time
• Onsite
• Client-facing
• In-person interaction
• Direct service delivery

Salary/Compensations

• $26.43 - $30.17 Hourly

Benefits

• Industry leading healthcare benefits to support your physical and mental well-being.

About the Company

• Episcopal Community Services (ECS) is an organization where employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances.
• This work is meaningful and mission-driven.
• ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive.

Equal Opportunity

• We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.