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About the Role
Providing support to a team of Client Executives and Client Managers with varied portfolios, this role is key to client servicing success.
Responsibilities
- Provide administration support to Account Brokers regarding client insurance/risk needs.
- Engage in communication with clients through phone calls, emails, and face-to-face meetings to support their insurance requirements.
- Participate in insurance policy pre-renewal, renewal and post-renewal activities including drafting quotations, endorsements, certificates of currency, cancellations, and creating renewal reports.
- Prepare, lodge, and invoice insurance policies accurately and timely.
- Attend client meetings and work on tender processes, client renewals, claims, and other insurance broking duties.
- Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives, and Client Managers.
- Enhance the client experience through outstanding customer service.
Requirements
- Passionate about a career in insurance.
- Strong administration and customer service skills.
- Excellent attention to detail.
- Strong verbal and written communication skills.
- Strong problem-solving skills.
- Ability to work in a close team environment.
- Ability to work within tight timeframes.
- Ability to work independently and proactively without supervision.
- Curious, highly motivated, and engaged.
- Polished and credible professional.
- Willingness to enhance corporate skills and build capabilities.
Skills
- Administration
- Customer service
- Communication (verbal and written)
- Problem-solving
- Teamwork
- Time management
- Microsoft Office 365
- Email systems
- Microsoft Teams
- Google Drive
Location
- Aon office
- Remote
Work Type
- Hybrid
- Full-time
Experience Level
- Entry-level
- Mid-level
Benefits
- Comprehensive benefits package
- Agile, inclusive environment
- Support for wellbeing and work/life balance
- Two Global Wellbeing Days per year
- Smart Working initiatives
- Continuous learning culture
- Ongoing support and mentoring
- Pathway for career progression
- Reasonable accommodations for individuals with disabilities
About the Company
- Aon is in the business of better decisions.
- At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
- As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
Equal Opportunity
- We encourage a diverse workforce.
- We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.