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About the Role
This role partners with leaders across the business to shape a workplace where our people can do their best work, bringing strategic thinking and genuine care to advise on day-to-day people matters, culture, and change, while also shaping and building teams for the future.
Responsibilities
- Partner with leaders as a trusted HR advisor, giving practical advice and hands-on support from onboarding through to offboarding
- Manage complex and sensitive employee relations matters, including investigations and disputes
- Develop and deliver people programs that support business priorities and strengthen our people’s experience, including performance reviews, recognition and employee surveys
- Support leaders and teams through organisational design and change
- Partner with hiring managers to scope roles and support end-to-end recruitment, from job ad through to offer and onboarding handover, so every candidate has a great experience
- Maintain compliance with HR policies and Fair Work obligations
Requirements
- A Human Resources or related Business degree, with approximately 8 years’ experience in a generalist HR Advisor or Business Partner-style role
- A self-starter who takes the initiative to identify improvements, drive change and keep things moving forward without waiting to be asked
- Strong attention to detail and critical, lateral thinking, with the ability to manage competing priorities in a fast-paced environment
- Excellent communicator with an instinct for how words make people feel, and a genuine commitment to diversity, equity and inclusion
- Strong stakeholder management skills and credibility influencing senior leaders on both people and hiring decisions
- Demonstrated experience across core HR functions including recruitment, training, employee relations supported by working knowledge of HRIS and ATS systems
- Practical, working knowledge of the Fair Work Act and Modern Awards
- Experience in live entertainment, ticketing, media or agency environments, or hiring across APAC, is advantageous but not essential
Skills
- Human Resources
- Business
- HR Advisor
- HR Business Partner
- Employee Relations
- Performance Reviews
- Recognition
- Employee Surveys
- Organisational Design
- Change Management
- Recruitment
- Onboarding
- HRIS
- ATS
- Fair Work Act
- Modern Awards
- Stakeholder Management
- Diversity
- Equity
- Inclusion
Location
- Sydney
Work Type
- Hybrid
- Flexible working
- Flexible hours
Experience Level
- 8 years’ experience in a generalist HR Advisor or Business Partner-style role
Education Level
- Human Resources or related Business degree
Benefits
- Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
- Hybrid and flexible working, with flexible hours where your role allows
- Paid parental leave for primary caregivers regardless of gender, with real support returning to work
- Annual leave plus extras like birthday leave and purchase leave
- Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
- One paid volunteer day a year to support our community
- Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
- ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day
About the Company
- Ticketek Entertainment Group (TEG) is an integrated live entertainment group that helps people discover, access and experience the unforgettable.
- With over 50 years of legacy, we bring the best live content, ticketing and technology together to create collective experiences that celebrate our shared humanity.
- Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable.
- We believe Life is better live®.
- With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year.
- Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships.
- Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime
- Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.
- We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.
Equal Opportunity
- TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.