Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Relationship Manager role.
Rezi rewrites your resume against Prudence Rehab's job description. Free.
Tailor your resume to this Relationship Manager role.
Rezi rewrites your resume against Prudence Rehab's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Relationship Manager posting at Prudence Rehab — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Relationship Manager posting at Prudence Rehab — free, in seconds.
About the Role
We are looking for a Relationship Manager to play a pivotal role in shaping Prudence Rehab’s next chapter, strengthening trusted partnerships and opening doors to new opportunities. You will bring industry credibility, commercial drive and a genuine commitment to delivering value for customers.
Responsibilities
- Manage and grow employer, broker and insurer relationships through proactive engagement, service reviews and account planning.
- Build and convert opportunities, leveraging existing networks and developing new referral sources.
- Identify opportunities for additional services, secure provider agreements, and contribute to tenders and proposals.
- Work closely with service delivery teams to maintain service excellence and enhance customer outcomes.
- Analyse performance data, customer feedback and market trends to identify opportunities and drive improvements.
- Resolve customer complaints and escalations with professionalism, accountability and care.
- Represent Prudence Rehab at customer meetings, industry events and conferences, with travel as required.
Requirements
- Experience in occupational rehabilitation, insurance or injury management, with experience in relationship management, key account management or business development or a commercially focused leader.
- Experience in workers compensation, with strong knowledge of scheme requirements and injury management principles.
- Demonstrated success developing stakeholder relationships and converting opportunities into new business.
- Experience onboarding customers, managing key accounts and resolving complaints or escalations.
- The ability to translate customer needs into practical service solutions and compelling proposals.
- Confidence using performance data and CRM systems to manage your portfolio, pipeline and priorities.
- A collaborative approach, sound commercial judgement, and ownership of your results.
- A current driver’s licence and availability for local and interstate travel.
Skills
- Relationship management
- Key account management
- Business development
- Commercial drive
- Commercial judgement
Location
- Office
- WFH
- On the road
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Qualifications in Allied Health or Business Management are valued but not essential.
Salary/Compensations
- Generous salary package + bonus
Benefits
- 9 day fortnights
- Summer Fridays
- $300 annual wellness allowance
- Nutrition coaching
- Wellbeing initiatives
- Parental leave
- Super contributions
- Novated lease options
- Birthday leave
- Loyalty leave
- Volunteer leave
- Option to purchase additional leave
About the Company
- At Prudence Rehab, great outcomes start with great people. That means less red tape and more trust, flexibility and support. We create an environment where you can do your best work, contribute ideas and grow your career while enjoying genuine balance.
- We’re proud to be an organisation where culture and quality come first. Our guiding principle is ‘Health at Work’ and we don’t just say it, it starts with how we look after our own people.