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About the Role
This role offers the opportunity to make a significant impact by managing access applications, statutory notices, and information disclosures under key NSW privacy legislation. You will help thousands of people daily by applying your expertise in communication, problem-solving, empathy, and conflict resolution.
Responsibilities
- Manage access applications, statutory notices, and information disclosures under the Government Information (Public Access) Act 2009 (NSW), Privacy and Personal Information Protection Act 1998 (NSW) and Health Records and Information Privacy Act 2002 (NSW).
- Ensure the organisation meets its legislative and compliance obligations.
- Work closely with applicants, internal business areas, and external stakeholders to manage the information access decision-making process.
- Provide clear communication and guidance throughout the decision-making process.
- Contribute to legislative advice.
- Undertake research and statutory interpretation.
- Support informed decision-making through fact-finding and case law analysis.
- Coordinate the collection, assessment, and analysis of information for access applications and informal requests.
- Prepare high-quality correspondence and draft determinations.
- Maintain accurate records, reporting, and tracking of access and privacy matters.
Requirements
- Highly organised and discreet professional.
- Strong knowledge of information access and privacy legislation.
- Excellent research, analytical, and problem-solving skills.
- Ability to assess complex issues and make sound recommendations.
- Ability to apply good judgement in a fast-paced environment.
- Confident communicator with well-developed written and verbal communication skills.
- Ability to produce high-quality correspondence.
- Ability to build effective relationships.
- Ability to negotiate positive outcomes.
- Strong organisational and time management skills.
- Ability to prioritise competing demands and meet strict deadlines.
- Proactive, customer-focused, and able to use initiative.
- Maintain a high level of confidentiality, discretion, and professionalism.
- Experience or knowledge of the GIPA Act or other relevant legislation is highly regarded but not essential.
Skills
- Communication
- Problem-solving
- Empathy
- Conflict resolution
- Information access legislation
- Privacy legislation
- Research
- Analytical skills
- Statutory interpretation
- Case law analysis
- Time management
- Confidentiality
- Discretion
- Professionalism
Location
- Transport for NSW
Work Type
- Hybrid
Benefits
- Flexible work options may be available
About the Company
- Transport for NSW provides a safe, integrated, and efficient transport system.
- We connect people, communities and industry every day.
- Our workforce is as diverse as the community we serve.
Equal Opportunity
- Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.