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About the Role
The Event Operations Coordinator plays a key role in delivering Code Camp events across multiple locations, working closely with Camp Managers, schools and venues to ensure smooth camp operations. This role suits individuals with solid events or education experience ready to own a portfolio of camps and contribute to continuous improvement.
Responsibilities
- Own and manage relationships with assigned schools and venues, building strong, long-term partnerships.
- Maintain camp delivery to company standards.
- Ensure Camp Managers follow effective scheduling, bump-in and bump-out processes.
- Measure and maintain high-quality camp outcomes for attendees.
- Support the delivery of event plans and contribute local insights to improve operations.
- Take full responsibility for and follow through on assigned KPIs.
- Monitor staffing coverage and readiness for camps, flagging and resolving risks early.
- Identify opportunities to improve event delivery and logistics efficiency, and propose new ideas.
- Act as a first point of escalation for Camp Managers on operational, staffing, or venue issues.
- Take ownership of camps from planning through post-camp follow-up, ensuring consistent, high-quality delivery.
- Lead by example in upholding company standards, policies, and service expectations.
- Support the onboarding and coaching of new Camp Managers.
- Collaborate with internal teams including Customer Support, Marketing, and Sales.
- Review post-camp feedback and incident reports to identify improvement opportunities.
- Support the Service Operations Manager with reporting and planning.
Requirements
- 2+ years’ experience in an events or education background.
- A valid Working with Children Check, or eligibility to obtain one.
- Excellent communication skills (verbal and written).
- Strong relationship-building and stakeholder management skills.
- High level of organisation and attention to detail.
- Ability to work autonomously and as part of a team.
- Proactive mindset with strong problem-solving skills.
- Experience managing multiple priorities, deadlines, and stakeholders simultaneously.
- Ability to thrive in a fast-paced environment.
- Strong project management and planning skills.
- Experience supporting or mentoring others is highly regarded.
Location
- Sydney CBD
Work Type
- Hybrid
Experience Level
- 2+ years
Benefits
- Hybrid flexibility
- Birthday leave
- Supportive team environment
- Fun, social culture with team events and celebrations
- Employee perks including discounts on tutoring and holiday camps, plus wellbeing benefits
About the Company
- Code Camp is part of Cluey Learning, a high-growth EdTech company.
- Code Camp teaches kids from 5-13 years old how to code and create through Holiday Camps and After School Programs.
- Our purpose is to get kids excited about technology, to be creators not just consumers and set them up for a future in tech.