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About the Role

Support the evolution of SHI’s portfolio by translating technical capabilities into differentiated, outcome-driven solutions. This role is responsible for the processes, governance, and operating model SHI uses to bring offerings to market, overseeing solution development, launch, and lifecycle management. Drive continuous improvement efforts to enhance go-to-market effectiveness.

Responsibilities

Lead Solution Marketing portfolio operations, development, and governance.
Translate portfolio strategy into operating plans, resource priorities, decision rights, and measurable outcomes.
Provide leadership visibility into portfolio progress, launches, dependencies, risks, and decisions.
Align Marketing, pillar leaders, technical teams, Services, Sales, Alliances, and Operations around shared portfolio standards and priorities.
Lead adoption of new solution development processes, governance, and tools.
Resolve ownership, priority, and process barriers to keep development and launches moving.
Own and improve SHI’s end-to-end solution development process, from intake and qualification through launch, lifecycle management, and retirement.
Establish consistent requirements for prioritization, approval, documentation, handoffs, and launch readiness.
Partner with technical and business owners to ensure solution inputs are accurate, complete, and market-ready.
Maintain an enterprise-wide view of the solution portfolio across pillars, service lines, partners, and lifecycle stages.
Partner with business and technical leaders to identify gaps, overlap, inconsistent packaging, and opportunities to consolidate or expand offerings.
Organize the portfolio around customer needs and outcomes.
Lead portfolio reviews that inform prioritization, investment, and lifecycle decisions.
Govern solution taxonomy, naming, metadata, documentation standards, and catalog readiness.
Ensure approved solution information is consistent across various platforms and assets.
Partner with program operations to maintain portfolio accuracy and identify opportunities to automate documentation, publishing, and reporting.
Establish a repeatable launch framework covering positioning, documentation, catalog readiness, sales enablement, communications, partner alignment, and measurement.
Coordinate cross-functional launch plans, owners, dependencies, timing, and success measures.
Ensure effective handoffs from solution development to go-to-market activation and conduct post-launch reviews.
Use customer, market, sales, partner, and performance insights to inform portfolio and solution decisions.
Define and track measures for development cycle time, process adoption, launch readiness, catalog health, seller engagement, solution adoption, and influenced pipeline.
Turn performance findings into recommendations for portfolio, process, and investment improvements.

Requirements

Completed bachelor’s degree or equivalent relevant work experience required.
8–12 years of experience in solution or product marketing, portfolio or product management, or a related field.
4+ years of experience leading people or complex cross-functional programs.
Demonstrated experience building or improving portfolio, solution development, and launch processes in a B2B technology or services environment.
Ability to travel to SHI, Partner, and Customer Events - up to 25%

Skills

Solution, service, or product development operating models - Advanced
Portfolio strategy, rationalization, governance, and lifecycle management - Advanced
Cross-functional launch, program, and change management - Advanced
Team leadership and senior stakeholder influence - Advanced
Process design, workflow improvement, and governance - Advanced
Executive communication, facilitation, and business writing - Advanced
Portfolio measurement, dashboards, and reporting - Intermediate to Advanced
B2B technology, IT services, or solution-provider knowledge - Intermediate to Advanced
Strategic Thinking
Operational Leadership
Portfolio Mindset
Business Acumen
Cross-Functional Influence
Communication
People Leadership
Continuous Improvement

Experience Level

8-12 years of experience
4+ years of leadership experience

Education Level

Bachelor's degree or equivalent relevant work experience

Salary/Compensations

$150,000 - $180,000

Benefits

Medical
Vision
Dental
401K
Flexible spending

About the Company

Since 1989, SHI International Corp. has helped organizations change the world through technology.
We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
The heartbeat of SHI is our employees – all 7,000 of them.
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.

Equal Opportunity

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status