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About the Role

As an Assistant Store Manager, you are the face of NIKE, enjoying a fast-paced environment where your diverse experience guides customers. You will work with your team to focus on customer service and achieve goals the right way. You will bring to life the belief that if you have a body, you are an athlete, with your passion for sport and customer service. This includes properly training your team, implementing Service Principles, and representing NIKE's global culture.

Responsibilities

Lead, coach, and inspire your team to deliver the best customer experience while ensuring team members feel included and supported.
Use retail expertise to drive store growth strategies and create opportunities to build community partnerships.
Encourage, lead, and bring NIKE to life for customers, communities, and colleagues.
Lead a team that helps keep all store functions running seamlessly.
Ensure the store is staffed by attracting, assessing, and onboarding future teammates.
Equip store employees with the tools needed to succeed in their day-to-day responsibilities.
Lead the store's team and business results/critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from stockroom to visual merchandising and the sales floor.

Requirements

Four years of customer-facing retail or hospitality experience
Three years of leadership experience
Demonstrated ability to recruit, build, and lead high-performing teams
Proficient in Microsoft Office and retail business systems
Ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations.
Proven ability to utilize tools for conflict resolution and employee coaching and counseling
Able to work mornings, weekends, nights, and holidays as needed

Location

Brooklyn, New York

Work Type

Full Time

Experience Level

Three years of leadership experience
Four years of customer-facing retail or hospitality experience

Salary/Compensations

$76,800.00 - $115,200.00

Benefits

Employee discounts
Healthcare
Paid time off
Education programs
Medical, Dental and Vision Insurance
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
Accrued Paid Time Off and Holiday Pay
The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
Access to support through Optum Employee Assistance Program at no cost for you and your family
Discounts for you and your family from Nike, Converse, and Jordan up to 50% off

About the Company

Behind every great team is a great coach. That’s why when you join us as an Assistant Store Manager, we refer to you as an Assistant Head Coach.
We believe that if you have a body, you are an athlete, and you’ll bring this to life with your passion for sport and customer service.
This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community.
You lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something bigger.
Be Empowered to Grow within Nike and Create the Future
Be Rewarded for a Job Well Done