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About the Role

REDCOM Laboratories is seeking a versatile Systems Engineer / Architect to guide the design and evolution of software and hardware products. This role involves translating customer requirements into effective designs, ensuring products meet stringent performance, reliability, security, interoperability, and compliance standards for mission-critical environments. The ideal candidate will collaborate across engineering disciplines and product teams throughout the development lifecycle.

Responsibilities

Gather and analyze requirements from internal and external stakeholders to create actionable system specifications.
Evaluate design approaches, considering tradeoffs of usability, performance, interoperability, scalability, reliability, security, maintainability, and cost.
Identify technical risks and architectural constraints.
Research available technologies and solutions.
Design and document system architectures, integrating hardware, software, system interface, and user interface components.
Define new system interfaces as needed.
Apply engineering principles and critical thinking to ensure functional and performance targets are achievable.
Ensure designs comply with relevant industry, quality, reliability, regulatory, and cybersecurity standards.
Provide technical guidance and facilitate collaboration across multidisciplinary teams.
Act as a technical point of contact and subject matter expert for customer and stakeholder interactions regarding system requirements and design.
Participate in customer and program technical reviews, providing architectural insight and recommendations.
Represent REDCOM in technical consortia and standards bodies.
Develop and review system overviews, design justifications, validation plans, interface specifications, and diagrams.
Clearly communicate technical details to diverse audiences.
Participate in design reviews, risk assessments, and troubleshooting activities.
Assist in diagnosing and resolving system-level issues.
Drive continuous improvement and innovation by monitoring business needs, industry trends, and emerging technologies.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related discipline.
Proven experience in design engineering and multidisciplinary product development teams.
Demonstrated understanding of systems architecture concepts for complex software and embedded products.
Demonstrated high-level knowledge of software design, interface design, platform integration, networking, and security principles.
Excellent listening skills, critical thinking skills, problem-solving skills, and attention to detail.
Excellent written and verbal communication skills, including demonstrated ability to describe complex technical concepts in plain language to both technical and non-technical stakeholders.

Skills

Systems engineering fundamentals
Software product development
Hardware product development
Real-time communication systems design
Secure IP networking
Zero-trust architectures
Modular Open Systems Approach (MOSA)
Systems requirement development
VoIP/RoIP/video/chat communications protocols and technologies (SIP, RTP, XMPP)
Secure communications protocols and standards
Zero trust security models
Commercial cryptography
Model-Based Systems Engineering (MBSE) tools and methodologies
Modular Open Systems Architecture standards (SOSA®)
Defense environments
Public safety environments
Mission-critical environments

Location

Victor, NY

Work Type

Hybrid
Occasional extended work hours
Minimal travel (under 15%)

Experience Level

Junior
Senior

Education Level

Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related discipline.

Salary/Compensations

$125,000 - $150,000
$110,000 - $135,000
$140,000 - $165,000

Benefits

3 weeks of paid vacation per year
Generous sick time policy
Generous rollover policy
10 paid holidays per year
Generous medical insurance
Dental and vision coverage
401(k) plan with a match
Learning & development is strongly encouraged
Remote friendly work environment
Beautiful campus and generous office space
On-site workout facility
Tuition Assistance Program

About the Company

REDCOM Laboratories is a leader in the design and manufacture of advanced communications solutions for mission-critical applications.
REDCOM is a private woman-owned small business based in Victor, New York.
Since 1978, REDCOM has been developing and manufacturing reliable communications systems for military, government agencies, emergency responders, service providers, and enterprises.
REDCOM allocates substantial resources to research and development (Research, Engineering, and Development in Communications).
REDCOM fosters a family-oriented culture that encourages innovation and empowers employees to work autonomously.
REDCOM generates innovative solutions and anticipates user needs, tackling complex problems.

Equal Opportunity

This position may require occasional extended work hours to meet project/customer goals and minimal travel (under 15%).
The employee must be able to work on a computer workstation for extended periods of time requiring the ability to hear, have visual acuity, and have manual dexterity.
This position is an office-based position with limited travel and lifting requirements that would be rare to the role.
No direct reports however this position will have broad authority to collaborate with people working on project deadlines and deliverables.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change based on business needs.