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About the Role
The People Solutions Analyst Severance Contractor processes end-to-end severance operations, ensuring a seamless, consistent, and compliant experience for employees and stakeholders. This role partners closely with People Business Partners, payroll, finance, and other internal teams to administer severance cases, manage documentation, and support severance-related inquiries. The position is ideal for a detail-oriented HR professional who thrives in a collaborative environment, maintains a high level of confidentiality, and is committed to delivering an excellent employee experience.
Responsibilities
- Administer and track severance cases from initiation through completion, ensuring alignment with country-specific regulations and company policies.
- Serve as a trusted advisor to employees and managers on severance program processes, policies, and procedures, providing clear and timely guidance.
- Partner with internal teams, including People Business Partners, payroll, finance, and HR operations, to ensure accurate documentation and timely resolution of severance cases.
- Support the preparation, review, and coordination of separation documentation, collaborating with relevant stakeholders to ensure completeness and accuracy.
- Maintain accurate records of severance cases and related documentation, ensuring strict confidentiality of sensitive employee information at all times.
- Submit severance-related payment requests to payroll and finance teams using Excel and other tools, ensuring accuracy and adherence to deadlines.
- Enter severance requests from People Business Partners into Workday, following established processes and standards.
- Monitor and manage severance-related inquiries received via a shared Outlook inbox and ServiceNow, responding promptly and professionally to questions from People Business Partners and other stakeholders.
- Administer and manage standard operating procedures (SOPs) and severance-related documents, ensuring they are up to date and accessible to the team.
- Utilize DocuSign or similar tools to prepare, send, and track severance agreements and related documents for signatures.
- Participate in a peer-review (maker/checker) process by reviewing team members work and providing quality checks to ensure accuracy and compliance.
- Collaborate with HR colleagues to support severance package administration, including process coordination, communication, and case management.
- Contribute to continuous improvement of severance operations by identifying opportunities to streamline processes and enhance the employee experience.
Requirements
- Bachelors degree in Human Resources, Business Administration, or a related field.
- 1-3 years of experience in Human Resources or a related field.
- Proven experience in HR with a focus on severance operations or closely related HR operations work.
- Knowledge of legal requirements related to severance and the ability to apply this knowledge in day-to-day case management.
- Demonstrated experience with severance operations, including case administration and coordination of severance packages.
- Excellent attention to detail and a high degree of accuracy in handling data, documentation, and payments.
- Strong written and verbal communication skills, with the ability to explain processes and policies clearly to employees and business partners.
- High level of discretion and confidentiality when handling sensitive employee information and separation cases.
- Experience working in HR operations environments that require collaboration with payroll, finance, and business leaders.
- Proficiency with Microsoft Excel for submitting and tracking severance-related payment requests.
- Ability to manage multiple cases and tasks simultaneously while meeting deadlines in a structured and process-driven environment.
Skills
- Severance operations
- HR operations
- Case administration
- Severance package coordination
- Microsoft Excel
- Workday
- ServiceNow
- DocuSign
- Communication skills
- Attention to detail
- Confidentiality
- Collaboration
- Customer focus
- Integrity
- Professionalism
- Judgment
Location
- Austin, TX
Work Type
- Hybrid
- Contract
Experience Level
- 1-3 years
Education Level
- Bachelors degree
- Associates degree
Salary/Compensations
- $34.00 - $41.00/hr
Benefits
- Medical
- Dental
- Vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Life Insurance
- Short-term disability
- Long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About the Company
- Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
Equal Opportunity
- The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.