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About the Role
Ecolab is seeking a Field Service Representative I to provide service and support for water treatment and disinfection systems. This role involves building customer relationships, delivering solutions, and ensuring operational performance and sustainability.
Responsibilities
- Deliver expert service and support for cooling tower cleaning and water disinfection
- Provide technical support and escalate complex challenges as needed
- Build strong relationships with customers and promote best practices
- Ensure full compliance with safety policies and procedures
- Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Requirements
- High school diploma or equivalent
- 1 year of experience in water treatment or an industrial/mechanical environment
- Position requires a current and valid Driver’s License with no restrictions
- No immigration sponsorship available for this position
- Lifting up to 50 pounds
- Exposure to hot, cold, noisy, or dirty environments
- Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing may be required
Skills
- Demonstrated mechanical aptitude
- Familiarity with boilers, cooling towers, and wastewater treatment systems
- Proficiency with Microsoft Office Suite
Location
- Austin, TX
Work Type
- Field Service
- Full-time
Experience Level
- 1 year of experience
Education Level
- High school diploma or equivalent
- Associate’s degree or trade school certification
Salary/Compensations
- $45,200-$67,800
Benefits
- Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
About the Company
- Ecolab is a global leader in water, hygiene, and infection prevention solutions and services. We help customers advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability. Our 48,000 associates serve customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries.
Equal Opportunity
- Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.
- We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance.
- In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
- In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
- We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.