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About the Role

Team Leaders play a critical role in helping deliver justice and this role will enable you to demonstrate and develop your leadership skills. You will be responsible for making sure your team deliver business objectives through providing excellent administrative support and customer service to service users, judiciary and management.

Responsibilities

Leading your team to provide outstanding service to all users.
Delivering on your area of work against local, regional and national priorities.
Recognizing the importance of the team’s overall wellbeing and motivating them to succeed.
Creating a sense of purpose, recognizing successes and managing performance to deliver results and achieve business outcomes.
Developing effective working relationships with key stakeholders, including the judiciary.

Requirements

Ability to lead and develop others to have the skills, confidence and experience to thrive in their role.
Strong organisational skills to prioritise, plan, allocate and manage work to deliver outstanding service.
Excellent communication skills.
Able to establish and maintain trusted relationships with a wide range of internal and external stakeholders.
Able to manage difficult and challenging situations and resolve problems swiftly and professionally.
Confident in analysing data to make informed decisions to improve and maintain performance.
Ability to use IT and learn new systems.
Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
Must have been recruited through fair and open competition (for fixed term appointments).

Skills

Leadership
Organisational skills
Communication skills
Problem-solving
Data analysis
IT proficiency

Location

Royal Courts of Justice, London

Work Type

Full Time
Part Time
Job Share
Flexible Working
Hybrid Working

Experience Level

EO Civil Service Grade

Salary/Compensations

£33,551 - £35,564

Benefits

Annual Leave: 25 days on appointment, increasing to 30 days after five years’ service.
Option to buy or sell up to three days leave each year.
Additional paid time off for public holidays and 1 privilege day.
Civil Service Pension schemes.
Extensive training and development opportunities.
Opportunity to join employee-run networks.
Family Friendly policies (reduced hours, job share).
Access to flexible benefits (voluntary benefits, retail vouchers, discounts).
Potential eligibility for government childcare support schemes.
Paid paternity, adoption and maternity leave.
Free annual sight tests for computer screen users.

About the Company

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales as well as the reserved unified tribunals across the United Kingdom.
Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.
We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.

Equal Opportunity

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.