Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Customer Due Diligence Advisor role.

Rezi rewrites your resume against HSBC's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Customer Due Diligence Advisor posting at HSBC — free, in seconds.

About the Role

As a CDD Advisor, you will provide timely, risk-based, and well-documented advice on complex Customer Due Diligence and Enhanced Due Diligence matters across the client lifecycle, including account opening, periodic reviews, event-driven reviews, and material changes in circumstances. You will collaborate with various teams to help colleagues understand requirements, constructively challenge proposals, and identify compliant solutions for complex cases.

Responsibilities

Provide clear, timely, and risk-based CDD and EDD advice across onboarding, periodic reviews, event-driven reviews, and escalated cases.
Interpret and translate applicable policies, procedures, and local operating instructions into practical actions for Front Office and CLM colleagues.
Assess complex customer and Connected Party matters, including identification and verification, ownership and control, UBO analysis, Source of Wealth, Source of Funds, screening, and financial crime risk rating.
Advise on higher-risk customer types and structures, including trusts, foundations, personal investment vehicles, funds, partnerships, NBFIs, PEPs, and relationships involving sanctions or negative-news considerations.
Apply constructive challenge, identify material gaps, and escalate exceptions, potential breaches, and matters outside risk appetite through the appropriate governance route.
Collaborate with Front Office, Operations, Quality Assurance, Financial Crime Compliance, Risk, Legal, Tax, and other stakeholders to resolve complex cases while maintaining clear ownership.
Maintain complete, accurate, and auditable records of advice, evidence reviewed, rationale, challenge, escalation, and outcomes.
Identify recurring issues and knowledge gaps, and contribute to coaching, policy implementation, root-cause analysis, and continuous improvement.

Requirements

Substantial relevant experience in Customer Due Diligence or Enhanced Due Diligence in Financial Services.
Practical experience interpreting policy and providing clear, defensible advice on complex onboarding, periodic review, and event-driven review cases.
Strong technical knowledge of customer and Connected Party identification and verification, ownership and control (including UBO analysis), Source of Wealth and Source of Funds, customer purpose and expected activity, screening and financial crime risk rating, and Enhanced Due Diligence.
Experience handling complex customer types and structures, such as trusts, foundations, personal investment vehicles, funds, partnerships, NBFIs, PEPs, Special Category Customers, and other higher-risk relationships.
Working knowledge of relevant financial crime requirements, including AML, sanctions, anti-bribery and corruption, tax transparency, and data protection.
Sound risk-based judgement, including the ability to analyze incomplete or conflicting information and document a clear rationale.
Strong written and verbal communication skills, with the ability to explain complex requirements, influence senior stakeholders, and provide constructive challenge.
The ability to manage competing priorities, meet deadlines, maintain accurate records, and work independently while escalating appropriately.
Experience coaching colleagues or sharing knowledge, and contributing to process, control, or quality improvements.
Confidence using standard Microsoft Office tools and the ability to learn relevant workflow, case-management, and records systems.

Skills

Customer Due Diligence
Enhanced Due Diligence
Financial Services
Policy Interpretation
Risk-based Advice
Onboarding
Periodic Reviews
Event-driven Reviews
Complex Case Assessment
Ownership and Control Analysis
UBO Analysis
Source of Wealth
Source of Funds
Screening
Financial Crime Risk Rating
Higher-Risk Customer Types
Trusts
Foundations
Personal Investment Vehicles
Funds
Partnerships
NBFIs
PEPs
Sanctions
Negative News
AML
Sanctions Compliance
Anti-Bribery and Corruption
Tax Transparency
Data Protection
Risk Judgement
Communication Skills
Stakeholder Influence
Constructive Challenge
Priority Management
Record Keeping
Independent Work
Coaching
Knowledge Sharing
Process Improvement
Microsoft Office

Location

London, United Kingdom

Work Type

Full-time

Experience Level

GCB4

Education Level

Relevant qualification in AML, financial crime, compliance, risk, law or banking (Desirable)
Degree or equivalent relevant professional experience (Desirable)

About the Company

Being open to different points of view is important for our business and the communities we serve.
At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age.
We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Equal Opportunity

We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.