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About the Role
This role provides high-quality, confidential and proactive Executive Assistant support to the Global Head of Securities Services, helping them manage a complex global leadership agenda. Success means the Global Head’s time is protected for the right priorities and executive materials and follow-through are consistently accurate, timely and high quality. This role has real proximity to senior decision-making and responsibility for keeping a global leadership agenda running smoothly. You’ll help create the conditions for effective governance, clear communications and dependable follow-through across competing priorities. Working in close partnership with the Business Manager you’ll shape consistent, high-quality executive support and strengthen how the EA community operates.
Responsibilities
- Manage a complex executive diary across multiple time zones, acting as a trusted gatekeeper for priorities and outcomes
- Coordinate domestic and international travel end-to-end, including detailed itineraries and meeting talking points
- Partner with the Business Manager on briefing packs, meeting notes, talking points, correspondence and ad-hoc submissions
- Coordinate senior-level meetings and leadership forums, including agendas, logistics, pre-reads, materials and action tracking
- Maintain clear information flow across the SSv Global Office, escalating urgent or material matters appropriately
- Process purchases, expenses and approvals accurately and in line with internal policy
- Build effective relationships with senior stakeholders, clients and executive offices across regions and products
- Strengthen the SSv EA community by coordinating cover, simplifying ways of working and sharing best practice
Requirements
- Bring proven experience as an Executive Assistant, Personal Assistant or senior business support professional supporting senior executives or global leadership
- Demonstrate strong diary management capability across complex calendars, competing priorities and multiple time zones
- Show experience coordinating international travel, senior meetings, leadership engagements, client activity and executive-level events
- Apply strong planning and prioritisation skills to anticipate needs and deliver at pace in a global environment
- Produce clear, executive-ready written and verbal communications including materials and correspondence
- Handle sensitive business, people and client information with discretion, confidentiality and sound judgement
- Use Microsoft Office, Outlook, Teams and collaboration tools to produce high-quality outputs, meeting materials and trackers
- Use HSBC AI and productivity tools to embed best practice across the wider CIB EA community and the SSv EA community
Skills
- Diary management
- International travel coordination
- Meeting coordination
- Microsoft Office
- Outlook
- Teams
- Collaboration tools
- HSBC AI
- Productivity tools
- Written communication
- Verbal communication
- Planning
- Prioritisation
- Discretion
- Confidentiality
- Judgement
Location
- Global
Work Type
- Full-time
Experience Level
- Senior
About the Company
- HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.
- We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
Equal Opportunity
- Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
- We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
- We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
- If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Telephone: +44 207 832 8500