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About the Role
Lead the shift to AI-powered content creation within Microsoft's Commercial Marketing teams. Build AI-powered products and reusable content capabilities to enable over 900 marketers to streamline the process from idea to on-brand content. Bridge marketing content expertise with technical implementation, working across teams to prototype AI skills, define quality evaluation, and establish reusable patterns for AI content development.
Responsibilities
- Define and scale reusable technical patterns for AI-powered content capabilities, including skill and agent design, grounding and context, orchestration, integrations, human review, and evaluation approaches.
- Prototype AI-powered skills and experiences using generative AI platforms, agents, APIs, low-code tools, and code.
- Establish the evaluation and improvement framework for AI-generated marketing content.
- Translate marketer needs into product and technical requirements.
- Shape solutions with Engineering, Design, and platform teams, informing architecture, technical tradeoffs, and implementation decisions.
- Codify and continuously improve AI content development best practices.
- Measure capability performance and drive continuous improvement.
Requirements
- Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- 2+ years of experience managing cross-functional and/or cross-team projects.
- 3+ years of experience managing cross-functional and/or cross-team projects.
- Proven ability to take ambiguous customer or business problems through discovery, product vision, requirements, experimentation, MVP, and scale.
- Hands-on experience designing, prototyping, or shipping generative AI products, agents, applications, or workflows and evaluating their effectiveness.
- Demonstrated experience shaping technical solutions with Engineering and Design, with fluency in APIs, application integrations, data and context management, and AI/LLM concepts.
- Experience leading complex, cross-functional initiatives and influencing senior stakeholders across organizational boundaries.
- Experience applying AI to marketing, content creation, creative, or other complex knowledge-worker workflows.
- Experience with LLMs, agents, skills, MCPs, grounding and retrieval patterns, APIs, and platforms such as Azure AI Foundry, Copilot Studio, M365 Copilot agents, and/or Model Context Protocol (MCP).
- Experience defining or implementing evaluations for AI or LLM-powered products and using results to improve product performance and output quality.
- Experience with marketing technology, Brand systems, creative tooling, knowledge systems, or content operations.
Skills
- Generative AI platforms
- Agents
- APIs
- Low-code tools
- LLMs
- Application integrations
- Data and context management
- AI/LLM concepts
- Azure AI Foundry
- Copilot Studio
- M365 Copilot agents
- Model Context Protocol (MCP)
- Marketing technology
- Brand systems
- Creative tooling
- Knowledge systems
- Content operations
Location
- U.S.
Work Type
- Full-time
Experience Level
- Senior
- 4+ years experience
- 2+ years of experience managing cross-functional and/or cross-team projects
- 3+ years of experience managing cross-functional and/or cross-team projects
Education Level
- Bachelor's Degree
Salary/Compensations
- USD $119,800 - $234,700 per year (U.S. typical base pay range)
- USD $160,200 - $261,000 per year (San Francisco Bay area and New York City metropolitan area)
Benefits
- Certain roles may be eligible for benefits and other compensation.
About the Company
- Microsoft's Commercial Marketing teams are in a period of rapid evolution.
- AI is changing how content gets made, and the teams that adapt will reach customers faster and with more consistent quality.
Equal Opportunity
- Microsoft is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
- If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.