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About the Role
The Assistant Property Manager performs community accounting functions and assists in the administration, leasing and supervision of personnel. Highmark Residential seeks individuals who aspire to become the best in their field for a challenging, fulfilling, and financially rewarding workplace.
Responsibilities
- Collects and secures rental payments.
- Scans daily bank deposits and verifies their accuracy.
- Assists Community Director with daily rate approvals in Yieldstar.
- Inputs daily activity transactions in Yardi and clears outstanding validations.
- Prepares accounting records and reports, including deposit accounting and monthly close out.
- Verifies accuracy of move-outs for integration with rental collection company.
- Delivers late rent letters and notices to vacate, and personally contacts residents with unpaid rent daily.
- Responsible for bad debt collection.
- Assists in the eviction process and follows local municipality policies.
- Enters activity into YARDI, including Skip Watch information.
- Assists Community Director with Apartment Ratings responses.
- Assists team in achieving positive SatisFact scores.
- Assists with leasing duties, including showing apartments and preparing leases.
- Maintains organized community office files.
- Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management.
- Prepares accurate and complete reports in a timely manner.
- Handles or assists in receiving, recording, preparing, and following up on work orders.
- Assists in inspecting vacant apartments and preparing them for market-ready status.
- Promotes resident retention by assisting with the renewal program.
- Performs periodic inspection of common areas.
- Reports observed maintenance problems.
- Assists in planning and preparation of resident functions.
- Stays informed and complies with all policies and procedures in the operations manual.
- Adheres to and complies with company safety policies and rules and utilizes safety equipment.
- Assumes duties of Community Director as directed.
- Is courteous and helpful to residents, prospective residents, and co-workers.
- Has reliable transportation for meetings and supply purchases.
- Maintains a mode of communication for emergency contact.
- Is available for overtime, weekend, holiday, and evening work.
- Is willing to be assigned to other Highmark communities.
- Performs other duties as assigned by Community Director.
- Travel and overnight stays may be required.
Requirements
- High school diploma or equivalent.
- Mathematical skills (high school level) for calculations.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office (Word & Excel), Outlook, and internet.
- Apartment management experience preferred.
- Strong proficiency in property management software (preferably Yardi).
- Leadership and team-building skills.
- Valid driver’s license.
- Tax Credit experience preferred.
Skills
- Leadership
- Team-building
- Mathematical skills
- Verbal communication
- Written communication
- Microsoft Office (Word & Excel)
- Outlook
- Internet proficiency
- Property management software proficiency
- Yardi proficiency
- Driver's license
Location
- Park Place at Loyola
Work Type
- Full-time
Experience Level
- Apartment management experience preferred
Education Level
- High school diploma or equivalent
Benefits
- Continuous professional development
- Regular career progression sessions
- Competitive pay
- Monthly bonus opportunities
- 30% associate rent discount
- Medical benefits
- Dental benefits
- Vision benefits
- Company-provided life insurance
- Short term disability coverage
- Long term disability coverage
- Flexible Spending accounts
- 401(k) eligibility after 90 days
- 4% Highmark match on 401(k)
- Professional Certification reimbursement
- Tuition reimbursement
- Vacation Time off
- Sick Time off
- Personal Time off
- 10 paid holidays
- Paid parental leave
About the Company
- Highmark Residential considers every position critical to its success and reputation.
- Highmark Residential offers an empowered, challenging, fulfilling, and financially rewarding workplace.