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About the Role
Clutch is seeking a Product Builder focused on learning and frontline operations. The goal is to build products that help teams learn faster, perform better, and become exceptional at their jobs by integrating learning into existing software and operational workflows.
Responsibilities
- Own learning and training problems end-to-end, from understanding the job through designing, building, launching, and improving the solution.
- Spend time with frontline teams to understand how they work, where people struggle, and what separates good performance from great performance.
- Build learning directly into Clutch’s internal tools and operational workflows.
- Create onboarding, training, certification, and feedback experiences that help employees become proficient faster.
- Use gamification thoughtfully to motivate progress, mastery, consistency, and engagement.
- Explore simulations, challenges, scoring, progression systems, AI coaching, and other ways to make learning more effective.
- Measure whether what you build actually improves performance, quality, productivity, and time-to-proficiency.
- Work across product, design, engineering, data, and operations rather than handing work from one function to another.
- Ship quickly, observe how people use what you’ve built, and continuously iterate.
Requirements
- 6+ years of experience building digital products, learning products, educational products, or similarly user-facing systems.
- Strong product sense and an ability to identify the underlying problem rather than simply building what was requested.
- A genuine passion for education, learning, training, and how people develop mastery.
- Strong UX instincts and a high bar for simple, intuitive, engaging experiences.
- Experience designing products that drive repeated use, motivation, or behavioural change.
- Comfort working directly with frontline users and learning how their jobs actually work.
- Comfort using AI-assisted or agentic tools to build software, or a strong desire to become highly proficient with them.
- Willingness to work outside the traditional boundaries of your discipline.
- Ability to measure whether a product actually changed behaviour or improved outcomes.
Skills
- Product building
- Learning products
- Educational products
- User-facing systems
- Product sense
- UX instincts
- Behavioral change design
- AI-assisted tools
- Gamification
- Simulations
- AI coaching
Location
- Toronto
Work Type
- Full-time
Experience Level
- 6+ years of experience
Benefits
- Competitive compensation and equity incentives
- Generous time off program
- Health & dental benefits
About the Company
- Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience.
- Named three years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists.
- Headquartered in Toronto, Clutch was founded in 2017 and is backed by world-class investors including Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90.
Equal Opportunity
- Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.