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About the Role
This position provides support for the start-up, development, and ongoing management of Elmcor’s Supportive/Affordable Housing department, offering opportunities for low-income individuals and those with special needs to improve their health, quality of life, and maintain community living. Responsibilities include property management, housing development project management, reporting to funding sources, and interfacing with consultants and tenants. This role reports to the VP of Operations and Housing Development.
Responsibilities
- Assist the VP of Operations and Housing Development with managing property portfolios.
- Execute lease agreements, including renewals and amendments.
- Collect rent payments on time and manage late rent collections.
- Address tenant concerns and complaints promptly.
- Enforce lease terms and property rules.
- Coordinate housing development projects with architects, engineers, contractors, or other consultants to ensure construction/capital projects proceed on schedule.
- Maintain rent schedules and utility allowances for each property in accordance with funder guidelines.
- Create monthly and quarterly reports (loss to lease, days vacant, delinquencies, Combined Management Report) to ensure properties maintain optimal occupancy and revenue.
- Document maintenance and repair activities, contracted services, and custodial services to ensure the physical operation meets budgetary and strategic objectives.
- Track the scheduling and oversight of building and grounds upkeep and repair, including safety, security, electrical, plumbing, heating, air conditioning, and ventilation services.
- Oversee and establish service contracts in accordance with insurance, grant, and asset management requirements.
- Coordinate industry-appropriate training opportunities for property management and emphasize cross-training for effective blended management and a commitment to high performance and continuous improvement.
Requirements
- Must successfully complete a criminal background check.
- Must obtain clearance from the Office of Children and Family Services.
- Must pass a toxicology test.
Skills
- Problem Solving
- Technical Skills
- Ethics
- Judgment
- Planning/Organizing
- Quality Management
- Quantity
- Dependability
- Initiative
- Participant Service
- Oral and Written Communication
- Strong computer skills
- Responds to changes in work requirements
- Shows flexibility in changing of schedules as needed
- Willing to take on additional responsibilities as requested
- Uses good judgment in bringing issues to the attention of supervisor
- Organizes tasks, manages time well and directs oneself
- Performs job tasks in a manner that does not result in negative audit reviews
- Provides appropriate notice for absences and late arrivals
- Refers to and follows agency policy and procedures
- Responds to opportunities and requirements for skill development
- Demonstrates openness to input on work issues from supervisor and co-workers
- Meets productivity requirements for position
- Maintains a work focused atmosphere
- Performs duties in a manner that expedites work requirements
- Manages time, adheres to deadlines and prioritizes tasks
- Reports potential safety hazards on agency property
- Uses good judgment in matters of safety and liability
- Shares information only where the “need to know” exists
- Conducts conversations with privacy in mind
- Demonstrates tact, courtesy, and helpfulness
- Responds to problems and conflict with solution-focused thinking
- Works effectively with people regardless of race, color, religion, gender, age, citizenship, marital status, disability, or national origin
Experience Level
- Minimum of 3 years of experience in working in either non-profit or for-profit housing development and/or property management.
- Experience with working with adults around mental health, substance use, and/or homelessness.
Education Level
- BA/BS preferred or AAS in business, management, real estate development.