Engagement Manager at Century Health | NY, US | Rezi

Engagement Manager at Century Health

Engagement Manager

Century Health · NY, US

5 days ago

Engagement Manager

Century Health · NY, US

5 days ago
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About the Role

Drive delivery for key life sciences and data partner engagements, owning the work plan, leading customer meetings, and coordinating internal teams to ensure timely and high-quality delivery. This role is ideal for someone who enjoys close customer collaboration and shaping how the company serves its clients.

Responsibilities

  • Lead each engagement from kickoff through delivery, building the work plan, agreeing on milestones, and ensuring deadlines are met.
  • Serve as the day-to-day customer contact, managing status meetings, providing clear updates, and resolving issues proactively.
  • Coordinate data science, engineering, and clinical teams to ensure deliverables meet customer needs.
  • Align with customers on deliverables, including cohort definitions, data dictionaries, abstraction guidelines, data transfer, and acceptance criteria.
  • Manage scope, timelines, and change requests in partnership with business development.
  • Identify opportunities to expand customer value and collaborate on renewals and follow-on studies.
  • Develop the delivery playbook, including templates, project plans, and processes for scaling engagements.

Requirements

  • 3+ years in life sciences consulting (strategy, HEOR, or real-world evidence) or a similar client-facing role, with experience leading engagements for biopharma clients.
  • Excellent customer-facing skills, including confident meeting leadership, rapid trust-building, and credibility with medical, HEOR, and data science teams.
  • Strong program management skills to manage multiple complex, fast-moving engagements simultaneously.
  • Scientific fluency in study design, real-world data, and clinical concepts to translate research questions into clear plans.
  • Familiarity with real-world data sources such as EHR and claims data.
  • Exceptional written communication skills for creating clear plans with owners and dates.
  • Proficiency with AI tools for increased work efficiency.
  • Low ego and high ownership, comfortable with both executive presentations and detailed project plan adjustments.

Skills

  • Life sciences consulting
  • Client engagement
  • Biopharma client management
  • Program management
  • Customer relationship management
  • Data science coordination
  • Engineering coordination
  • Clinical team coordination
  • Scope management
  • Timeline management
  • Change request management
  • Business development collaboration
  • Delivery playbook development
  • Real-world data analysis
  • AI tools proficiency
  • Written communication
  • Scientific fluency

Location

  • NYC preferred
  • Flexible for exceptional candidates

Work Type

  • Full-time

Experience Level

  • 3+ years

Education Level

  • Background in life sciences, public health, or a quantitative field is a plus.

Salary/Compensations

  • $140k-$180k base + bonus + equity

Benefits

  • Top-tier healthcare
  • Vision coverage
  • Dental coverage

About the Company

  • Century Health is on a mission to accelerate medical breakthroughs using AI and real-world clinical data.
  • Our platform transforms complex real-world data into research-ready datasets and rapid insights for life sciences partners, while protecting patient privacy and supporting the research community.
  • We are building the infrastructure that turns raw clinical data into impact.
  • Our network includes 240+ clinical sites across neurology, GI, nephrology, ophthalmology, and pulmonology, with 6M+ patient records.
  • We are backed by top-tier investors.