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About the Role
Drive delivery for key life sciences and data partner engagements, owning the work plan, leading customer meetings, and coordinating internal teams to ensure timely and high-quality delivery. This role is ideal for someone who enjoys close customer collaboration and shaping how the company serves its clients.
Responsibilities
- Lead each engagement from kickoff through delivery, building the work plan, agreeing on milestones, and ensuring deadlines are met.
- Serve as the day-to-day customer contact, managing status meetings, providing clear updates, and resolving issues proactively.
- Coordinate data science, engineering, and clinical teams to ensure deliverables meet customer needs.
- Align with customers on deliverables, including cohort definitions, data dictionaries, abstraction guidelines, data transfer, and acceptance criteria.
- Manage scope, timelines, and change requests in partnership with business development.
- Identify opportunities to expand customer value and collaborate on renewals and follow-on studies.
- Develop the delivery playbook, including templates, project plans, and processes for scaling engagements.
Requirements
- 3+ years in life sciences consulting (strategy, HEOR, or real-world evidence) or a similar client-facing role, with experience leading engagements for biopharma clients.
- Excellent customer-facing skills, including confident meeting leadership, rapid trust-building, and credibility with medical, HEOR, and data science teams.
- Strong program management skills to manage multiple complex, fast-moving engagements simultaneously.
- Scientific fluency in study design, real-world data, and clinical concepts to translate research questions into clear plans.
- Familiarity with real-world data sources such as EHR and claims data.
- Exceptional written communication skills for creating clear plans with owners and dates.
- Proficiency with AI tools for increased work efficiency.
- Low ego and high ownership, comfortable with both executive presentations and detailed project plan adjustments.
Skills
- Life sciences consulting
- Client engagement
- Biopharma client management
- Program management
- Customer relationship management
- Data science coordination
- Engineering coordination
- Clinical team coordination
- Scope management
- Timeline management
- Change request management
- Business development collaboration
- Delivery playbook development
- Real-world data analysis
- AI tools proficiency
- Written communication
- Scientific fluency
Location
- NYC preferred
- Flexible for exceptional candidates
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- Background in life sciences, public health, or a quantitative field is a plus.
Salary/Compensations
- $140k-$180k base + bonus + equity
Benefits
- Top-tier healthcare
- Vision coverage
- Dental coverage
About the Company
- Century Health is on a mission to accelerate medical breakthroughs using AI and real-world clinical data.
- Our platform transforms complex real-world data into research-ready datasets and rapid insights for life sciences partners, while protecting patient privacy and supporting the research community.
- We are building the infrastructure that turns raw clinical data into impact.
- Our network includes 240+ clinical sites across neurology, GI, nephrology, ophthalmology, and pulmonology, with 6M+ patient records.
- We are backed by top-tier investors.