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About the Role
Procore Technologies is seeking a Senior Manager, AI & Platform Engineering to lead a new team responsible for the enterprise AI platform (Claude) and the Atlassian suite. This role is crucial for driving the company-wide Claude rollout and managing platform and workflow decisions within the Digital Employee Experience team.
Responsibilities
- Lead the day-to-day work of the Senior Platform/SRE Engineer, AI Platform Administrator, and SaaS (Atlassian, Slack) Suite Admin functions.
- Own the Claude enterprise platform roadmap, evaluating new Anthropic capabilities, sequencing releases, and driving adoption through clear change management and communications.
- Oversee the MCP roadmap and build, including connector design, prioritization, security review, and the transition of contractor-built work to the permanent team.
- Enable and build AI capabilities for employees and builders, including skills, plugins, connectors, and the infrastructure that lets teams create their own AI workflows safely.
- Own the team’s contribution to the company-wide Claude rollout timeline, including platform-side go-live readiness such as provisioning, connectors, and the support model.
- Hire, develop, and manage the performance of a team built from a standing start, and scope and manage contractor SOWs for burst capacity.
- Represent Enterprise IT in the joint AI governance forum alongside the Enterprise AI Office, Security, GRC, and Legal.
- Oversee business/IT administration of the Collaboration suite (Atlassian, Slack) in partnership with business stakeholders.
Requirements
- Demonstrated leadership experience in platform, infrastructure, or SRE environments, including direct people management.
- Experience standing up a new team or function, not just running an established one.
- Familiarity with enterprise SaaS administration, ideally Claude, a similar AI platform, or a comparable large-scale rollout.
- Working knowledge of identity and access concepts such as SSO and Okta.
- Experience managing vendors and contractors, including scoping and closing out SOWs.
- Comfort operating with ambiguity, and the ability to build structure while a team, a rollout, and an operating model take shape.
Skills
- People leadership
- Platform operations
- Vendor management
- Enterprise SaaS administration
- AI platform administration
- Identity and access management
- SSO
- Okta
- Atlassian suite administration
- MCP
- Agent-tooling architecture
- Governance
- Strategy
Location
- Austin, TX
Work Type
- Onsite
Experience Level
- Senior Manager
- Manager
Salary/Compensations
- 198,240.00 - 272,580.00 USD Annual
Benefits
- Equity Compensation
- Bonus Incentive Compensation
About the Company
- Procore Technologies is the leading technology partner for every stage of construction.
- We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights.
- For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals.
Equal Opportunity
- Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
- A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.