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About the Role
We are currently recruiting a passionate hospitality professional to join our Food & Beverage team as a Food & Beverage Manager at Adina Sydney Darling Harbour. You'll lead the Food & Beverage team to deliver exceptional dining experiences while driving operational excellence across the venue. By using guest insight, operational data and people-focused leadership, you'll develop your team, improve service and balance quality, efficiency and business outcomes.
Responsibilities
- Lead the Food & Beverage operation to deliver exceptional guest experiences and commercial outcomes.
- Coach, develop and inspire team members to achieve high performance and service excellence.
- Monitor operational performance, service standards and guest satisfaction outcomes.
- Manage rostering, labour resources and operational planning to support business performance.
- Oversee stock management, ordering and inventory control to maintain efficient operations.
- Drive continuous improvement initiatives that enhance operational efficiency and the guest experience.
- Ensure compliance with company policies, food safety, RSA and workplace legislation.
- Build strong relationships across hotel departments to deliver seamless guest experiences.
- Create an inclusive and accountable culture where team members understand their contribution.
- Lead the overall Food & Beverage function, balancing operational performance with commercial outcomes.
- Develop departmental strategies, budgets and performance initiatives that support the hotel's broader business objectives.
- Partner with hotel leadership to identify opportunities for growth, innovation and enhanced guest experiences.
Requirements
- Proven leadership experience within Food & Beverage or hospitality operations.
- Strong commercial understanding of labour management, revenue performance and operational efficiency.
- Demonstrated ability to lead, coach and develop high-performing teams.
- Experience managing guest feedback, service recovery and continuous improvement initiatives.
- Ability to analyse business performance and implement strategies that enhance guest satisfaction and commercial outcomes.
Skills
- Passion for delivering exceptional guest experiences and customer service.
- Excellent interpersonal and communication skills.
- Ability to work efficiently in a fast-paced hospitality environment.
- Strong teamwork and collaboration skills.
- Professional presentation and a positive, guest-focused attitude.
- Ability to remain calm under pressure while managing multiple priorities.
- Flexibility to work a rotating roster, including evenings, weekends and public holidays.
Location
- Sydney
Work Type
- Full-time
Experience Level
- Leadership experience
Education Level
- Diploma or Degree in Hospitality Management, Business or a related discipline (preferred)
- Leadership development qualifications are advantageous
Benefits
- Career Growth & Accredited Learning pathways
- Hotel & Dining Discounts
- Global Opportunities
- Everyday Savings on groceries, shopping, entertainment, travel and essentials
- Wellbeing Support including Employee Assistance Program (EAP)
- Flexibility & Leave including Birthday Leave, Parental Leave, Purchased Leave and Life Leave
About the Company
- TFE Hotels is one of Australia's leading global hospitality groups with 80+ hotels, 12+ brands and operations across 11+ countries.
- We combine local spirit with international opportunity.
- We're passionate about people and the experiences we create together, where individuality is celebrated and collaboration comes naturally.
- Adina Sydney Darling Harbour is a premium apartment hotel in a vibrant waterfront location, offering spacious studios and apartments.