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About the Role

As Clorox accelerates its eCommerce growth ambition, we are looking for an eCommerce Commercial Brand Experience Manager to turn consumer, customer and performance insights into bold, actionable plans that drive profitable growth and market share. This high-impact role combines digital shelf expertise, commercial acumen and strong brand instinct across two distinctive brands and categories: Burt’s Bees in Beauty and Ever Clean in Pet Care (premium cat litter), spanning Amazon EU5 and Zooplus.

Responsibilities

Turn consumer, customer and performance insights into strategies that improve product discoverability, conversion, market share and profitable sales growth.
Determine how brands show up, perform and grow within important online retail environments.
Shape strategy, influence investment decisions and identify new opportunities for growth.
Take ownership of key eCommerce growth levers across digital shelf, content, search, advertising and the overall online brand experience.
Work collaboratively with Account Sales Leads, Brand and Shopper Marketing, Finance, Supply Chain and other partners to create a connected online consumer experience.
Translate brand, customer and channel strategies into clear eCommerce growth plans for Burt’s Bees and Ever Clean.
Use sales, search, advertising, digital shelf and consumer behaviour data to identify opportunities and turn insight into action.
Optimize online content and digital assets to strengthen the consumer journey and improve conversion.
Shape Amazon advertising, search and display strategy, ensuring investment supports commercial and brand objectives.
Monitor sales, market share, conversion, content and advertising performance and provide clear recommendations for improvement.
Lead external agency partners, establishing clear briefs, priorities and KPIs and holding partners accountable for delivery.
Manage budgets, forecasts, accruals and agency investment with strong financial discipline.

Requirements

3–5+ years of relevant eCommerce experience within FMCG or another consumer-focused organisation.
Experience gained within eCommerce sales, digital commerce, customer development or an online/digital marketing role with strong commercial accountability.
Strong knowledge of digital shelf, content optimisation, search and eCommerce advertising.
Clear understanding of how these levers influence discoverability, consumer experience, conversion and profitable growth.
Ability to analyse complex sales, customer and performance data and turn insights into clear priorities and measurable actions.
Strong commercial acumen combined with an understanding of brands, consumers and the online customer journey.
Experience working cross-functionally across multiple stakeholders, markets or workstreams.
Experience managing external agencies and holding partners accountable against agreed objectives and KPIs.
Strong budget management, forecasting and performance-reporting capabilities.
Excellent organisation, prioritisation and attention to detail in a fast-moving environment.
Strong Excel and PowerPoint skills.
Experience with eCommerce analytics, retailer dashboards and digital shelf tools.
Familiarity with platforms such as Amazon Vendor Central, Amazon Advertising and Profitero, or equivalent tools.
Working knowledge of eCommerce advertising measurement, content optimisation, search and conversion drivers.
Strong financial discipline across budgets, forecasts, purchase orders, invoices and accruals.

Skills

eCommerce expertise
Commercial judgement
Analytical curiosity
Digital shelf
Content optimisation
Search
eCommerce advertising
Data analysis
Brand understanding
Consumer understanding
Online customer journey
Cross-functional collaboration
Agency management
Budget management
Forecasting
Performance reporting
Organisation
Prioritisation
Attention to detail
Excel
PowerPoint
eCommerce analytics
Retailer dashboards
Digital shelf tools
Amazon Vendor Central
Amazon Advertising
Profitero
eCommerce advertising measurement
Conversion drivers
Financial discipline

Location

Hybrid

Work Type

Hybrid

Experience Level

3-5+ years

Education Level

Bachelor's degree preferred

Benefits

Competitive compensation
Generous 401(k) program in the US and similar programs in international
Health benefits and programs that support both your physical and mental well-being
Flexible work environment, depending on your role
Meaningful opportunities to keep learning and growing
Half-day Fridays, depending on your location

About the Company

Clorox is the place that’s committed to growth – for our people and our brands.
Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates.
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally.
We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us.
That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.