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About the Role
The Field Account Representative (FAR) is a business-to-business outside sales role responsible for managing existing medium-sized customers, understanding their MRO challenges, and presenting Grainger’s value proposition. This individual will spend the majority of their time at customer sites, identifying business opportunities and promoting Grainger’s offerings.
Responsibilities
- Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies.
- Build and execute account plans focused on growing all customers through building relationships, increasing number of contacts, and demonstrating the features and benefits of products and services effectively.
- Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales.
- Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that balance customer satisfaction with profitability.
- Utilize CRM system to prioritize leads, manage opportunities, and document account interactions to track progress to ensure timely follow-ups and deal closures.
- Expand customer contacts to strengthen relationships and uncover additional business opportunities.
- Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs.
Requirements
- High School Diploma/GED
- Associate's Degree or Bachelor's Degree or equivalent experience preferred
- 1+ years of sales experience
- Ability to travel and have occasional overnights (dependent on territory)
- Respond effectively to customer needs, ensuring high levels of satisfaction and service quality.
- Influence outcomes and gain support through logical reasoning, clear communication, and relationship-building.
- Manage tasks and priorities effectively through structured planning and execution.
- Convey information clearly and professionally in both written and verbal formats.
- Consistently initiates and completes assignments independently, with persistence and timely follow-through.
- A valid driver's license
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- 1+ years of sales experience
Education Level
- High School Diploma/GED
- Associate's Degree or Bachelor's Degree or equivalent experience preferred
Salary/Compensations
- $59,500.00 – $89,300.00
- Incentive target of up to % or $$20,300.00
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents
About the Company
- W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan.
- Grainger keeps the world working by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise.
- Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.
Equal Opportunity
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law.
- We are proud to be an equal opportunity workplace.
- We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.