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About the Role
This role is designed for those who are passionate about building meaningful client relationships and supporting business growth within a supportive and collaborative team. You will play a pivotal part in ensuring outstanding customer service, assisting with account management, and driving operational excellence to enhance client satisfaction and retention.
Responsibilities
- Support senior relationship managers in managing and expanding relationships with Japanese corporate clients by maintaining regular communication and follow-ups.
- Assist with account management responsibilities including monitoring revenue targets, balance sheets, and acting as the first point of contact for client inquiries across various markets and products.
- Facilitate client onboarding processes such as account opening, documentation preparation, and operational coordination to ensure seamless experiences for new customers.
- Collaborate with sector heads and other business units to identify business opportunities and deliver comprehensive solutions.
- Conduct market research by collecting and analysing trends, regulatory updates, competitor information, and economic data to inform sector strategies and support business development initiatives.
- Participate in deal origination activities by preparing proposals, presentations, pitches, and administrative materials to maximise business growth opportunities.
- Monitor client portfolios proactively by suggesting adjustments based on market conditions and client objectives while supporting credit analysis efforts focused on quality monitoring.
- Ensure adherence to policy governance frameworks by maintaining operational risk controls and complying with all relevant regulatory requirements.
- Coordinate cross-functional meetings to address complex client needs or resolve issues efficiently through effective teamwork with internal stakeholders.
- Undertake ad-hoc tasks as required to support evolving business needs while contributing positively to the overall success of the team.
Requirements
- A degree in Business, Commerce, Law or Accounting from a leading university is essential.
- Demonstrated proficiency in financial analysis supported by solid mathematical knowledge.
- Advanced skills using Microsoft Office applications particularly Excel and PowerPoint.
- Familiarity with Tableau.
- Exceptional interpersonal abilities.
- Clear written and verbal communication skills combined with high presentational capabilities.
- Possess additional language skills (such as Japanese).
- Experience conducting independent research into customer profiles or market developments.
- A collaborative mindset coupled with proven experience working constructively within teams.
- The ability to manage competing priorities independently while maintaining accuracy under pressure.
- Initiative driven approach marked by enthusiasm for learning new concepts.
Skills
- Financial analysis
- Microsoft Office (Excel, PowerPoint)
- Tableau
- Interpersonal abilities
- Written communication
- Verbal communication
- Presentation skills
- Japanese language skills
- Independent research
- Critical thinking
- Attention to detail
- Teamwork
- Time management
- Adaptability
Location
- Australia
Work Type
- Flexible working opportunities
Experience Level
- Analyst
Education Level
- Degree in Business, Commerce, Law or Accounting
About the Company
- Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups.
- Across the globe, MUFG has 150,000 colleagues, striving to make a difference for every client, organization, and community they serve.
- MUFG stands for its values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
- MUFG fosters a highly professional, supportive work environment that enables employees to help maximize customers' prosperity.
- MUFG focuses on building long-term customer relationships and giving back to communities to develop shared and sustainable growth.
Equal Opportunity
- Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer.
- MUFG is committed to hiring based on merit and organisational fit, regardless of race, religion or gender.