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About the Role

As a Leasing Representative, you will be a key point of contact for prospective residents, responsible for showcasing communities, highlighting property value, and guiding clients through the leasing process. This role is ideal for individuals who enjoy customer interaction, sales, and thrive in a dynamic environment, contributing to the property's leasing and occupancy goals.

Responsibilities

Manage the leasing process from initial inquiry through lease execution.
Greet prospective residents, assess needs, schedule appointments, and conduct property tours.
Showcase available apartments and community amenities, communicating features, benefits, and value.
Respond promptly and professionally to leasing inquiries via phone, email, and in person.
Guide prospective residents through the application process, ensuring accurate documentation.
Coordinate background and credit screenings and communicate application status.
Build positive relationships with prospective and current residents.
Partner with property management and maintenance teams to address resident needs.
Communicate with current residents regarding maintenance, lease renewals, and other requests.
Assist with the preparation of weekly and monthly leasing and sales reports.
Receive and accurately record rental payments and deposits.
Stay informed about local rental market trends and competitor offerings.
Support leasing and marketing initiatives to generate traffic and achieve occupancy goals.
Prepare and execute lease agreements in accordance with company policies and Fair Housing requirements.
Maintain an active on-site presence and communicate effectively with all stakeholders.
Perform additional responsibilities as needed to support the leasing team and property operations.

Requirements

High school diploma or equivalent required.
A minimum of one (1) year of leasing or sales experience, preferably within multifamily residential real estate.
Strong communication and interpersonal skills.
Customer-focused approach and ability to present apartment homes and features.
Strong organizational and time management skills.
Proficiency with Microsoft Office and property management platforms.
Knowledge of Fair Housing regulations and residential leasing practices.
Ability to work independently while contributing positively to a team environment.
Valid STATE Real Estate License, or the ability to obtain one within the first 120 days of employment.
Must be authorized to work in the United States.
Availability to work weekends, including Saturdays and Sundays.

Skills

Sales
Customer Service
Communication
Interpersonal Skills
Organization
Time Management
Microsoft Office Proficiency
Property Management Platforms (iLuvLeasing, On-Site, Yardi)
Fair Housing Regulations
Residential Leasing Practices

Location

On-site

Work Type

Full-time
On-site

Experience Level

1+ year of leasing or sales experience

Education Level

High school diploma or equivalent
Bachelor's degree in Business, Marketing, or a related field is a plus

Salary/Compensations

$21.00 - $24.00 per hour, plus significant performance-based incentive compensation opportunities

Benefits

Comprehensive benefits package

About the Company

Rose Associates is a woman-owned business founded in 1925, specializing in the ownership, development, and operation of residential real estate across the Northeast.
We manage over 30,000 residential units across approximately 250 properties.
Our culture emphasizes belonging, inclusion, and professional growth.
We are committed to exceptional resident experiences and continuous evolution in the industry.
Rose Associates has been recognized as the top-rated manager for resident satisfaction in the United States for the past three years.

Equal Opportunity

Rose Associates is committed to a culture of belonging, inclusion, and professional growth.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Beware of Recruitment Fraud: Official communication will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process. We will never extend a job offer without first conducting a formal in-person interview.