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About the Role
We are looking for an experienced and skilled Operations Outbound Coordinator to assist in the management of all EMEA outbound flow to our customers, ensuring effective and efficient throughput in the warehouse and on-time delivery. This role involves sending shipping advice notices, assisting with flow and transit times, updating the sales team on order status, and generating shipping documents. Strong communication and organization skills are essential.
Responsibilities
- Coordinate and schedule all outbound shipments in accordance with customer requirements and company policies.
- Work closely with 3PLs to ensure orders are picked, packed, and shipped on time in full.
- Communicate with carriers and 3PLs to arrange timely delivery and pickup, ensuring prompt delivery/collection of shipments through fluid follow-up measures.
- Track shipments to meet customer delivery requirements.
- Prepare documents, packing lists, commercial invoices, and shipping instructions.
- Update new shipping manuals and ensure compliance with established requirements.
- Respond to sales team questions and inquiries and provide feedback on delivery status.
- Manage the logistics inbox, responding to and filing emails.
- Collaborate with the Ops Inbound team for up-to-date inbound information and prioritize shipments and deliveries where necessary.
- Perform Ops administrative tasks required to manage key accounts.
- Prepare reports for senior management, when appropriate.
- Support continuous improvement initiatives related to outbound logistics and operational efficiency.
- Assist with special events, send-outs, and all other Pixi Ltd company initiatives.
- Unload product deliveries to the office and Boutique store as needed.
Requirements
- Proven experience in a Logistics role.
- Must have an eye for detail, superb organizational skills, and administrative abilities.
- Must have excellent communication skills.
- Must have excellent Excel and Microsoft Office skills.
- Must have a willingness to learn and a positive team player attitude.
- Previous experience in the Beauty and skincare sector is preferable.
Skills
- Logistics
- Organization
- Administration
- Communication
- Excel
- Microsoft Office
Location
- London, UK
Work Type
- On-site
About the Company
- Pixi was created in 1999 and launched in our Flagship Boutique in Soho, London.
- Pixi has a loyal worldwide following thanks to its pure, awakening & skin-loving products that create a naturally radiant ‘’just had a good night’s sleep’’ look.
- Passionate about skincare, Petra creates innovative formulations that are infused with botanicals and beneficial ingredients.
- Petra has real-world experience as a busy working mother of four; therefore, Pixi is truly about multi-tasking, flaw fixing youth – enhancing products for people on the go.
- Pixi’s mission is the same now as it was on the first day the Pixi boutique opened; to simply bring out the best in everyone - to make everyone look like themselves, only better!
- Flawless in few fuss-free minutes – that is what Pixi is about!