Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Summer 2027 Intern - Mortgage Operations Analyst role.
Rezi rewrites your resume against Manulife's job description. Free.
Tailor your resume to this Summer 2027 Intern - Mortgage Operations Analyst role.
Rezi rewrites your resume against Manulife's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Summer 2027 Intern - Mortgage Operations Analyst posting at Manulife — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Summer 2027 Intern - Mortgage Operations Analyst posting at Manulife — free, in seconds.
About the Role
This role offers hands-on experience in the end-to-end servicing and operational accounting of a commercial mortgage portfolio, combining daily operational tasks with project work focused on accuracy, controls, client service, and the use of automation and AI tools. It is ideal for a curious, detail-oriented student eager to understand the connections within the commercial mortgage lifecycle.
Responsibilities
- Learn the commercial mortgage lifecycle and support activities across Mortgage Operations and Accounting.
- Assist with cash, tax, transaction, reconciliation, reserve-account, reporting, statement, and operational accounting activities under supervision.
- Support client-servicing processes by organizing information, monitoring requests, preparing or maintaining documentation, and coordinating work across functional teams.
- Review data and reports for completeness, accuracy, and exceptions, and follow up with appropriate team members.
- Participate in mortgage system testing and user acceptance testing by executing test scripts, documenting results, retaining evidence, and reporting issues.
- Prepare and maintain spreadsheets, reports, process documentation, checklists, and reference materials.
- Map selected processes and identify opportunities for improvement.
- Use approved tools to support analysis, documentation, testing, and process improvement.
- Collaborate with cross-functional partners, participate in team meetings, and provide clear updates.
- Support special projects and other Mortgage Operations / Accounting priorities.
Requirements
- Currently enrolled in a post-secondary program in Accounting, Finance, Business, Commerce, Economics, or a related field, preferably in second or third year.
- Basic understanding of accounting concepts and an interest in financial services, mortgage operations, or operational accounting.
- Proficiency in Microsoft Office, particularly Microsoft Excel.
- Strong analytical and problem-solving skills, with careful attention to accuracy and detail.
- Ability to organize work, manage priorities, follow documented procedures, and meet deadlines.
- Clear written and verbal communication skills.
- Ability to work effectively both independently and as part of a collaborative team.
- Curiosity, initiative, sound judgment, and willingness to learn new systems and processes.
- Commitment to handling confidential business, financial, and client information responsibly.
Skills
- Microsoft Office
- Microsoft Excel
- Formulas
- Lookups
- PivotTables
- Data validation
- Reconciliation techniques
- Power Query
- Power BI
- Power Automate
- VBA
- SQL
- Alteryx
- Microsoft Copilot
- Automation tools
- Analytics tools
- Process mapping
- Data analysis
Location
- Hybrid
Work Type
- Hybrid
- Work term
Experience Level
- Second-year student
- Third-year student
Education Level
- Post-secondary program in Accounting, Finance, Business, Commerce, Economics, or a related field
Salary/Compensations
- $52,650.00 CAD - $60,450 CAD
Benefits
- Supported learning and career growth
- Collaborative environment valuing responsible innovation, inclusion, integrity, and continuous improvement
- Practical exposure to commercial mortgage operations, accounting, systems, controls, and cross-functional teamwork
About the Company
- Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
- We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.
Equal Opportunity
- Manulife is an Equal Opportunity Employer
- At Manulife/John Hancock, we embrace our diversity.
- We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
- We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
- It is our priority to remove barriers to provide equal access to employment.
- A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
- All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
- To request a reasonable accommodation in the application process, contact hr@manulife.com.