Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Product Manager role.
Rezi rewrites your resume against Commonwealth Bank's job description. Free.
Tailor your resume to this Product Manager role.
Rezi rewrites your resume against Commonwealth Bank's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Product Manager posting at Commonwealth Bank — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Product Manager posting at Commonwealth Bank — free, in seconds.
About the Role
Help shape how customers bank with Commonwealth Bank by joining the End-to-End Service Journeys team to reimagine customer account management.
Responsibilities
- Lead product discovery for Retail Authorities, using customer insight, Voice of Customer feedback and design thinking to frame problems, test hypotheses and shape options and roadmaps in ambiguous problem spaces.
- Define, prioritise and deliver system and process change, balancing customer, risk and delivery trade-off.
- Manage operational risk incidents, issues and findings, and uplift preventative and detective controls.
- Stay across regulatory requirements and implement changes as needed.
- Own the end-to-end product life cycle, including features, policies, terms and conditions, remediation and continuous improvement of processes.
- Build relationships with key stakeholders to influence decisions and align priorities.
Requirements
- Banking and finance experience in Product, risk or similar role.
- Operational risk management capability, including managing issues and incidents and designing or strengthening controls.
- Strong stakeholder management and communication skills, including facilitating workshops and influencing across business and technology teams.
- Product discovery and analytical skills, identifying customer and business needs using evidence to assess options and turning insights into clear requirements.
- Ability to navigate ambiguity, make sound decisions and progress work as requirements evolve.
- Experience delivering in Agile, cross-functional squads alongside technology teams.
Skills
- Product discovery
- Customer insight
- Voice of Customer feedback
- Design thinking
- System and process change
- Operational risk management
- Regulatory requirements
- Product life cycle management
- Stakeholder management
- Communication
- Facilitating workshops
- Influencing
- Analytical skills
- Agile delivery
Location
- Commonwealth Bank
Work Type
- Full-time
Experience Level
- Experienced
About the Company
- At Commonwealth Bank, we're reimagining how customers manage their authorise.