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About the Role
The Texas Division of Emergency Management (TDEM) is seeking an Incident Support Task Force (ISTF) Membership Recruitment Coordinator to plan and coordinate activities supporting recruitment, outreach, and enrollment for the ISTF membership program across Texas. This role involves working with various stakeholders to promote the program, recruit members, and provide technical support throughout the application, enrollment, and reimbursement processes. The position may also serve in a support role during State Operations Center (SOC) activations.
Responsibilities
- Conduct general and targeted outreach and recruitment/enrollment activities to obtain and retain ISTF members.
- Utilize recruitment and enrollment strategies to meet ISTF membership recruitment metrics.
- Determine ISTF membership program member qualifications for reservist roles.
- Maintain accurate records of potential and actual memberships.
- Assist in planning, organizing, and coordinating membership programs with various agencies and groups.
- Assist in developing or refining goals for the ISTF Division and legislative reporting.
- Assist in creating and maintaining ISTF membership recruitment documents and giveaways.
- Coordinate and deliver ISTF membership presentations to diverse groups.
- Respond to inquiries regarding the ISTF membership program.
- Provide technical assistance and guidance on ISTF membership program application, enrollment, and reimbursement.
- Support the development and refinement of ISTF Membership Program goals and plans, including in-person and digital strategies.
- Assist in evaluating and modifying recruitment strategies based on lessons learned.
- Assist with projects defining response and recovery support through the ISTF membership cadre.
- Support the development of operational plans and administrative continuity across ISTF sections.
- Prepare or gather metrics and data reporting related to membership deployment and reimbursement.
- Assist and support other TDEM functions during planned and unplanned incidents and events.
- Facilitate workshops and meetings.
- Assist in identifying best practices for member recruitment and retention and train regional coordinators.
- Attend recruitment and enrollment activities for the ISTF membership program.
- Assist in SOC activations and serve as a tertiary-level deployment cadre member during activations or other events.
- Engage in face-to-face and person-to-person interactions.
- Maintain regular attendance and work extended hours when needed.
- Travel up to 40%.
- Perform related work as assigned.
Requirements
- Bachelor’s degree or equivalent combination of education and experience.
- Two (2) years’ related work experience.
- Additional work experience may substitute for education on a year-for-year basis (30 semester hours = 1 year).
- A completed advanced degree in a relevant field may substitute for work experience.
- Complete and obtain certification in IS-100, IS-200, IS-700, IS-800 FEMA courses within twelve (12) months of employment.
- Obtain any other training as determined.
- Valid Texas Driver’s License.
- All positions are security-sensitive.
- Applicants are subject to a criminal history investigation.
- Employment is contingent upon verification of credentials and completion of a criminal history check.
Skills
- General recruitment, enrollment, and retention strategies for membership programs.
- TDEM, state, and federal regulations, legislation, guidelines, policies, and procedures.
- Principles and practices of emergency management, disaster preparedness, emergency response, or disaster recovery.
- Program planning, implementation, and monitoring.
- Excellent interpersonal skills, poise, tact, and diplomacy.
- Ability to establish and maintain effective working/professional relationships.
- Communicating and presenting to diverse small and large groups.
- Conveying technical information in layman's terms.
- Analytical and detail-oriented.
- Ability to multi-task without sacrificing accuracy or timeliness.
- Problem analysis, identification of causative factors, and resolution.
- Organization, flexibility, and prioritization in a multi-demand environment.
- Handling sensitive and confidential information and situations responsibly.
- Working safely and complying with safety standards.
- Working other than normal hours, including during disasters and emergencies.
- Ability to deploy on short notice.
- Operating office and specialized equipment including laptop with Microsoft Office Suite, plotter, projectors, camera, GPS device, binoculars, palm device, communications devices (two-way radio, satellite radio/phone), and other specialized audio-visual equipment.
Location
- Austin, Texas
Work Type
- Staff
- On-site
Experience Level
- Two (2) years’ related work experience
Education Level
- Bachelor’s degree or equivalent combination of education and experience
- Completed advanced degree in a relevant field
Salary/Compensations
- $5,250.00 monthly
About the Company
- The Texas Division of Emergency Management (TDEM) is an emergency response entity.
Equal Opportunity
- Equal Opportunity/Veterans/Disability Employer.