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About the Role
Support Farm Boy’s vision of delivering the best fresh shopping experience by partnering with the Department Manager to drive strong operational results. Maintain high standards across product quality, food safety, and team development, ensuring the department runs smoothly and consistently exceeds expectations.
Responsibilities
- Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
- Partner with the Department Manager to execute department strategies that achieve performance goals and business objectives.
- Support daily operations by ensuring proper product preparation, packaging, pricing, rotation, quality standards, cleanliness, and completion of opening and closing procedures.
- Assist with office administration by recording shrink activity and supporting inventory counts, supply ordering, and documentation.
- Ensure full compliance with Safe Food Handling, Health & Safety, and all company policies, procedures, and regulatory requirements.
- Maintain a safe, clean, and organized work environment through routine housekeeping tasks, including equipment maintenance, sanitizing, sweeping, and mopping.
- Assist in the training, support, and coverage of department team members as directed by the management team.
- Contribute to overall store success by undertaking additional responsibilities as required.
Requirements
- A genuine passion for delivering engaging and exceptional customer service.
- Completion of a post-secondary program, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
- Ability to thrive in a fast-paced, dynamic environment while effectively managing competing priorities and maintaining strong performance standards.
- Excellent organizational, analytical, and interpersonal skills with a clear, professional communication style.
- Comfort learning and working with both manual and automated systems, along with experience using various computer software applications.
- Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, repetitive movement or tasks, frequent use of protective equipment or clothing, and work that is frequently performed in colder environments.
- Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
- Fluency in English; French language skills considered an asset.
Skills
- Customer service
- Operational results
- Product quality
- Food safety
- Team development
- Organizational skills
- Analytical skills
- Interpersonal skills
- Communication skills
- Computer software applications
Location
- Leaside
Work Type
- Full-time
Experience Level
- 1 year of progressively responsible supervisory or management experience
Education Level
- Post-secondary program
Salary/Compensations
- from CAD 21.50 - hourly
Benefits
- Comprehensive benefit program and coverage that varies by position.
- Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
- A 10% discount on in-store purchases.
- On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
- The opportunity to support local neighbourhoods through our community programs.
About the Company
- From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.
Equal Opportunity
- We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.
- We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.